Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Strategies, Facebook, Persona Development, Strategic Marketing, Target Audience, Content Marketing, Marketing, Social Media Marketing, Social Media, Customer Analysis, Driving engagement, E-Commerce, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Control Panels, Cloud Hosting, User Accounts, File Management, System Configuration, Web Servers, Content Management, Safety and Security, User Interface (UI)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Pinterest, User Accounts, Social Media, Account Management, User Provisioning, Information Privacy, Online Advertising, System Configuration, Payment Systems
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sprint Retrospectives, Agile Methodology, Agile Project Management, Change Management, Agile Software Development, Organizational Change, Team Management, Team Building, Leadership Studies, Sprint Planning, Project Management Software, Continuous Improvement Process, Communication
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Facebook, Target Audience, Social Media Campaigns, Social Media, Social Media Marketing, Advertising, Social Media Content, Online Advertising, Videography
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Telecommuting, Learning Management Systems, Student Engagement, Education Software and Technology, Digital pedagogy, Virtual Environment, Stress Management, Train The Trainer, Instructional Design, Organizational Skills, Active Listening, Empathy, Communication, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
Beginner · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Presentations, Data Storytelling, Verbal Communication Skills, Public Speaking, Communication, Concision, Business Writing, Grammar, Storytelling, Organizational Skills
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Climate Change Adaptation, Health Disparities, Health Equity, Environmental Issue, Advocacy, Social Determinants Of Health, Environmental Science, Health Education, Community Health, Resilience, Adaptability, Collaboration, Health Care, Public Health, Health Systems, Climate Change Mitigation, Sustainable Systems, Patient Communication, Healthcare Industry Knowledge, Leadership Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media Content, Drive Engagement, Social Media, Social Media Marketing, Social Media Strategy, Content Development and Management, Brand Marketing, Customer Engagement, Target Audience, Influencing
Beginner · Guided Project · Less Than 2 Hours

AI CERTs
Skills you'll gain: Data Governance, AI Security, Public Policies, Public Cloud, Data Ethics, Technology Strategies, Predictive Analytics
Beginner · Course · 1 - 3 Months