The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Crisis Management, Data Ethics, Governance, Business Ethics, Strategic Leadership, Responsible AI, Law, Regulation, and Compliance, Media Relations, Strategic Thinking, Communication Strategies, Business Leadership, Accountability, Ethical Standards And Conduct, Emerging Technologies, Organizational Leadership, Risk Management, Communication, Leadership, Learning Strategies, Test Planning
Beginner · Professional Certificate · 3 - 6 Months

IESE Business School
Skills you'll gain: Persuasive Communication, Corporate Communications, Crisis Management, Media Relations, Public Speaking, Strategic Communication, Media and Communications, Communication Strategies, Storytelling, Verbal Communication Skills, Influencing, Communication, Media Strategy, Digital Marketing, Press Releases, Leadership, Sales Presentations, Stakeholder Communications, Public Relations, Marketing Communications
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Professional Networking, Interviewing Skills, Professional Development, Presentations, Data Science, Company, Product, and Service Knowledge, Recruitment, Writing, Business Research, Portfolio Management, Data Analysis, Job Analysis, Problem Solving, Communication, Python Programming
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Conflict Management, Professional Networking, Smart Goals, Team Motivation, Creative Problem-Solving, Team Management, Prioritization, Stress Management, Meeting Facilitation, Relationship Management, Goal Setting, Time Management, Relationship Building, Leadership Development, Team Leadership, Self-Awareness, Communication, Professional Development, Mentorship, Active Listening
Beginner · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Responsible AI, Technology Roadmaps, Organizational Change, Stakeholder Engagement, Google Gemini, Anthropic Claude, Business Strategy, Strategic Leadership, Business Leadership, ChatGPT, Leadership, Business Transformation, Change Management, Content Strategy, Corporate Communications, Digital Media Strategy, Non-Verbal Communication, Verbal Communication Skills, Communication Strategies, Communication
Intermediate · Specialization · 1 - 4 Weeks

Rice University
Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Personal Development, Self-Awareness, Compassion, Personal Attributes, Positivity, Empathy, Mental Health, Mental Concentration, Interpersonal Communications, Communication, Emotional Intelligence, Behavioral Health, Cognitive flexibility, Sustainable Development, Social Justice, Persistence
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Emotional Intelligence, Personal Development, Self-Awareness, Persistence, Self-Discipline, Social Skills, Self-Motivation, Adaptability, Resilience, Interpersonal Communications, Non-Verbal Communication, Cultural Diversity, Communication, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Project Risk Management, Workflow Management, Business Workflow Analysis, Team Performance Management, Risk Management, Strategic Thinking, Team Leadership, Agile Project Management, Leadership and Management, Collaborative Software, Project Management, Innovation, Agile Software Development, Process Improvement, Strategic Decision-Making, Change Management, Artificial Intelligence, Adaptability, Digital Transformation, Communication
Intermediate · Specialization · 1 - 3 Months

Packt
Skills you'll gain: Selling Techniques, Consultative Selling, Value Propositions, Business Strategies, Marketing Strategies, Thought Leadership, Branding, Client Services, Innovation, Target Audience, Intellectual Property, Communication, Content Creation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: English Language, Verbal Communication Skills, Language Learning, Interpersonal Communications, Social Skills, Vocabulary, Professional Development, Communication, Personal Development, Grammar, Self-Awareness
Beginner · Course · 1 - 3 Months