IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Prompt Engineering, ChatGPT, Data Validation, LLM Application, AI Product Strategy, Data Analysis, Applied Machine Learning, OpenAI, Data-Driven Decision-Making, Analytical Skills, Exploratory Data Analysis, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: General Data Protection Regulation (GDPR), Personally Identifiable Information, Information Privacy, Data Governance, Data Security, Cybersecurity, Data Management, Data Ethics, Cyber Governance, Security Controls, Cyber Risk, Data Access, Encryption, Risk Management Framework
Intermediate · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Social Sciences, Science and Research, Research Design, Surveys, Qualitative Research, Research, Research Methodologies, Sociology, Political Sciences, Experimentation, Anthropology, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Network Routing, Routing Protocols, OSI Models, TCP/IP, Virtual Local Area Network (VLAN), Network Switches, Networking Hardware, Network Administration, Local Area Networks, Network Infrastructure, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Intrusion Detection and Prevention, Computer Security Incident Management, Incident Management, Threat Detection, Security Information and Event Management (SIEM), IT Automation, Automation, Event Monitoring, Cyber Threat Intelligence, Continuous Monitoring, System Monitoring, Anomaly Detection, Cybersecurity, Security Controls, Data Analysis Software, Risk Management Framework
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Financial Modeling, Entrepreneurial Finance, Due Diligence, Financial Forecasting, Capital Budgeting, Social Impact, Investments, Contract Negotiation, Entrepreneurship, Environmental Social And Corporate Governance (ESG), Investment Management, Fundraising, Negotiation, Business Modeling, Finance, Strategic Partnership, Capital Markets, Performance Measurement, Business Strategy, Growth Strategies
Beginner · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Management, Google Cloud Platform, Cost Management, Operational Excellence, Cloud Computing, Operational Efficiency, Capacity Management, DevOps, Cloud Infrastructure, Resource Management, Scalability, Site Reliability Engineering, Identity and Access Management, Corporate Sustainability, Disaster Recovery, Customer Support
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Vision Transformer (ViT), Recurrent Neural Networks (RNNs), Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Convolutional Neural Networks, Embeddings, Digital Signal Processing, Transfer Learning
Build toward a degree
Advanced · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Program Implementation, Plan Execution, Business Planning, Sustainability Reporting, Contract Management, Sustainable Development, Policy Development, Annual Reports, Goal Setting, Corporate Sustainability, Sustainable Business, Strategic Partnership, Interactive Learning, Project Planning, Peer Review, Report Writing, Business Reporting, Stakeholder Management, Change Management, Communication
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Positivity, Optimism, Empowerment, Growth Mindedness, Independent Thinking, Resilience, Self-Motivation, Personal Development, Self-Awareness, Professional Development, Mindfulness, Stress Management
Mixed · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), CI/CD, Application Deployment, Cloud Deployment, Cloud-Native Computing, Network Troubleshooting, DevOps, Performance Tuning, Scalability, Continuous Integration, Containerization, Continuous Deployment, Package and Software Management, YAML, Network Security, Network Performance Management, Software-Defined Networking, System Monitoring, Network Monitoring
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Functional Behavior Assessment, Applied Behavior Analysis, Behavioral Health, Instructional Strategies
Beginner · Course · 1 - 4 Weeks