IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Geneva
Skills you'll gain: Immigration Law, Social Studies, Social Justice, Community Development, Political Sciences, Social Sciences, Cultural Diversity, Public Policies, Sociology, Student Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Team Leadership, Virtual Teams, Cross-Functional Team Leadership, Agile Methodology, Organizational Leadership, Innovation, Team Management, Team Building, Communication, Employee Engagement, Change Management
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Responsible AI, Prompt Engineering, Generative AI, ChatGPT, Education Software and Technology, Design Strategies, Artificial Intelligence, Data Ethics, Content Creation, Professional Development
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Music History, Classical Music, Music Theory, Instrumental Music, Musical Composition
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Communications, Stakeholder Management, Business Analysis, Requirements Management, Stakeholder Engagement, Business Requirements, Change Requests, Solution Delivery, Systems Analysis, Business Process, Process Analysis, Business Strategies, Project Management, Communication Planning, Training and Development, Stakeholder Analysis, Strategic Planning, Problem Solving, Enterprise Architecture, Root Cause Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Cloud Services, Microsoft Azure, Microsoft Teams, Collaborative Software, Security Controls, Endpoint Security, Cloud Solutions, Zero Trust Network Access, Microsoft Office, Cloud Computing, Threat Management, Information Privacy
Beginner · Course · 3 - 6 Months

SkillUp
Skills you'll gain: Dashboard, Data Storytelling, Data Presentation, Data Visualization Software, Tableau Software, Data Visualization, Interactive Data Visualization, Real Time Data, Data Manipulation, Data Import/Export, Data Cleansing, Data Analysis
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Torque (Physics), Physics, electromagnetics, Electrical Engineering, Applied Mathematics, Mechanics, Calculus, Engineering Analysis, Electrical Systems, Trigonometry, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Clinical Informatics, Technical Writing, Product Development, Writing
Intermediate · Course · 1 - 3 Months

KodeKloud
Skills you'll gain: Kubernetes, Microservices, Containerization, Cloud-Native Computing, Docker (Software), DevOps, Application Deployment, Cloud Computing Architecture, YAML, Virtual Networking, Scalability, Command-Line Interface
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Computational Logic, Mathematical Modeling, System Requirements, Functional Requirement, Theoretical Computer Science, Verification And Validation, Control Systems, Automation, Network Model, Systems Analysis, Mechanical Engineering, Systems Design, Model Evaluation, Real-Time Operating Systems, Simulations, Robotics, Differential Equations, Safety Assurance, Artificial Intelligence, Algorithms
Build toward a degree
Intermediate · Specialization · 3 - 6 Months