IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Infosec
Skills you'll gain: Project Schedules, Stakeholder Management, Information Technology, Environmental Social And Corporate Governance (ESG), IT Management, Vendor Management, Procurement, Project Management, Project Management Life Cycle, Risk Management, Agile Methodology, Performance Measurement, Project Planning, Resource Management, Quality Management, Change Control, Waterfall Methodology, Performance Management, Communication
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Cyber Governance, Security Management, Information Systems Security, Cybersecurity, Governance, Cyber Security Strategy, Cyber Risk, Information Assurance, Leadership, Change Management, Business Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workplace Bullying Intervention, Rapport Building, Conflict Management, Relationship Building, Safety Culture, Tactfulness, Social Skills, Interpersonal Communications, Recognizing Others, Employee Engagement, Professionalism, Empathy, Communication, Industrial and Organizational Psychology, Advocacy, Diversity and Inclusion, Accountability, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), Version Control, GitHub, Software Versioning, Bitbucket, GitLab, Collaborative Software, Software Development, Software Engineering, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Email Automation, AI Personalization, Web Design, Content Creation, Customer Service, Web Design and Development, Merchant Services, Booking (Sales), Responsive Web Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Denial Management, Medical Billing, Billing, Revenue Cycle Management, Accounts Receivable, Payment Processing and Collection, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Regulatory Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: SQL, Query Languages, Data Access, Database Software, Relational Databases, Data Manipulation, Problem Solving
Beginner · Guided Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability
Beginner · Course · 1 - 3 Months

Skills you'll gain: MITRE ATT&CK Framework, Vulnerability Assessments, Open Web Application Security Project (OWASP), Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Threat Modeling, Cybersecurity, Malware Protection, Mobile Security, Cyber Threat Intelligence, Penetration Testing, Exploitation techniques, Brute-force attacks, Microsoft Intune (Mobile Device Management Software), Network Security, Cryptography, Threat Management, Threat Detection, Cloud Security
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Clinical Informatics, Technical Writing, Product Development, Writing
Intermediate · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Infectious Diseases, Epidemiology, Health Disparities, Social Determinants Of Health, Public Health, Emergency Response, Environmental Issue, Climate Change Adaptation, Media and Communications, Neurology, Maternal Health, Diagnostic Tests, Research
Intermediate · Course · 1 - 3 Months