Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Big Data, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence

Skills you'll gain: Business Transformation, Digital Transformation, Business Leadership, Strategic Leadership, Cross-Functional Collaboration, Organizational Leadership, Organizational Change, Leadership, Organizational Strategy, Leadership and Management, Corporate Strategy, Change Management, Innovation, Business, Strategic Decision-Making, Business Management, Business Strategy, Business Planning

Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement

Skills you'll gain: Data Ethics, Consumer Behaviour, Business-To-Consumer, Data Collection, Market Opportunities, Marketing, Target Market, digital literacy, Market Share, Market Research, User Research, Customer Insights, Customer Analysis, Digital Marketing, Business Research, Business Ethics, Web Analytics, Research, Qualitative Research, Technical Communication

Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Presentations, Product Knowledge, Product Development, Customer Insights, Stakeholder Communications, Innovation

Skills you'll gain: Canva (Software), Storytelling, Content Creation, Multimedia, Design Elements And Principles, Design, Graphic and Visual Design Software, Photo Editing

Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Project Management Institute (PMI) Methodology, Project Management Life Cycle, Governance, Project Management, Benefits Administration, Organizational Strategy, Performance Measurement, Scope Management, Resource Management, Risk Management

Skills you'll gain: Business Strategy, Strategic Planning, Strategic Leadership, Strategic Thinking, Organizational Strategy, Strategic Decision-Making, Business Planning, Competitive Analysis, Business Management, Market Analysis, Innovation, Critical Thinking and Problem Solving, Business Analysis, Risk Analysis, Business Process Improvement, Analysis, Case Studies

Skills you'll gain: Keyword Research, Digital Publishing, Intellectual Property, Layout Design, Account Management, Tax Laws

Skills you'll gain: Lean Methodologies, Lean Six Sigma, Six Sigma Methodology, Performance Measurement, Process Improvement, Continuous Improvement Process, Process Analysis, Statistical Methods, Statistical Analysis

Skills you'll gain: Blockchain, Cryptography, FinTech, Financial Inclusion, Emerging Technologies, Payment Systems, Data Integrity, Distributed Computing, Public Key Cryptography Standards (PKCS), Business Transformation, Data Security, Information Privacy, Stakeholder Analysis, Intellectual Property, Scalability, Governance

Skills you'll gain: Blockchain, FinTech, Transaction Processing, Supply Chain, Emerging Technologies, Business Technologies, AI Enablement, Distributed Computing, Data Sharing