IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: AI Personalization, Generative AI, LLM Application, Content Creation, Marketing Operations, AI Enablement, Marketing Analytics, Marketing Strategies, Strategic Marketing, Innovation, Prompt Engineering, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Intranet, Project Documentation, Organizational Skills, Team Oriented, Document Management, Content Management Systems, Collaboration, Productivity Software, Knowledge Transfer, Content Development and Management, Information Architecture, Data Management, Content Creation, Cloud Platforms
Intermediate · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Workflow Management, Data Integrity, Process Design, Lead Generation, Business Process Automation, Cloud Computing, Automation, Mobile Security
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Team Management, Team Building, Expectation Management, Stakeholder Analysis, Resource Management, Relationship Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Business Analysis, Data-Driven Decision-Making, Business Priorities, Operational Efficiency, Business Reporting, Smart Goals
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Information Systems Security, Cybersecurity, Encryption, Proxy Servers, Information Privacy, Servers, Web Servers, Network Routing, Cloud Hosting
Intermediate · Course · 1 - 4 Weeks

Utrecht University
Skills you'll gain: Lifelong Learning, Professionalism, Professional Development, Organizational Change, Adaptability, Ethical Standards And Conduct, Workforce Development, Organizational Structure, Sociology, Psychology, Employee Engagement, Leadership, Personal Development, Leadership Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: CrewAI, AI Orchestration, AI Workflows, Agentic Workflows, AI Enablement, Workflow Management, Generative AI Agents, Productivity Software, Business Workflow Analysis, Business Process Automation, Automation, LLM Application, Agentic systems, Decision Support Systems, Solution Design, Decision Making, Process Improvement, Performance Improvement
Intermediate · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Creative Thinking, Research, Research Methodologies, Scientific Methods, Critical Thinking, Innovation
Beginner · Course · 1 - 4 Weeks

PwC India
Skills you'll gain: Tax Preparation, Accounting, Tax Management, Sales Tax, Income Tax, Tax, Tax Laws, Tax Compliance, Regulatory Compliance, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, Invoicing, No-Code Development, Application Design, Document Management, Data Integration
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Interoperability, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Application Programming Interface (API), Application Security, IT Security Architecture, Data Security, Web Services, Information Technology, Software As A Service, Microservices, Cloud Services, Cloud Computing
Beginner · Course · 1 - 4 Weeks