Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Data Ethics, Analytical Skills, Responsible AI, Big Data, Ethical Standards And Conduct, Machine Learning, Business Ethics, Information Privacy, Artificial Intelligence, Technology Strategies, Social Justice

Skills you'll gain: Recurrent Neural Networks (RNNs), Artificial Neural Networks, Machine Learning Methods, Deep Learning, Performance Tuning, Natural Language Processing

Skills you'll gain: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Application Security, Service Management, Security Controls, Security Engineering, IT Service Management, Identity and Access Management, Software-Defined Networking, Configuration Management

Skills you'll gain: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Web Content, Web Analytics and SEO, Content Management, Content Creation, Writing, Content Marketing, Editing, Drive Engagement

Skills you'll gain: Predictive Modeling, Clinical Data Management, Intensive Care Unit, Risk Modeling, Clinical Practices, Patient Evaluation, Decision Support Systems, Applied Machine Learning, Health Informatics, Model Evaluation, Qualitative Research, Data Analysis, Model Deployment

Skills you'll gain: Threat Modeling, Cyber Governance, Cybersecurity, Cyber Security Policies, Cryptography, Network Security, Cyber Risk, Cyber Attacks, Cyber Security Strategy, Threat Detection, Vulnerability Assessments, Incident Response

Skills you'll gain: Health Disparities, Psychiatry, Patient Education And Counseling, Community Mental Health Services, Social Determinants Of Health, Patient Communication, Psychiatric Assessments, Mental Health Diseases and Disorders, Rehabilitation, Trauma Care, Mental and Behavioral Health, Pharmacology, Mental Health

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Email Automation, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Correspondence, Microsoft Word, Workflow Management

Skills you'll gain: Education Software and Technology, Differentiated Instruction, Diversity Awareness, Cultural Diversity, Cultural Responsiveness, Blended Learning, Special Education, Pedagogy, Higher Education, Student-Centred Learning, Instructional Strategies, Social Justice

Skills you'll gain: Transaction Processing, Hybrid Cloud Computing, COBOL (Programming Language), Mainframe Technologies, Mainframe Computing, IBM Cloud, Cloud Applications, Enterprise Application Management, Application Servers, Application Development, Application Programming Interface (API), Middleware, Business Logic

Skills you'll gain: Exploratory Data Analysis, Rmarkdown, R (Software), Tidyverse (R Package), Statistical Visualization, Data Visualization, Data Visualization Software, R Programming, Ggplot2, Data Wrangling, Scatter Plots, Data Manipulation, Histogram, Scripting, Package and Software Management, Data Import/Export