IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Glasgow
Skills you'll gain: Data Preprocessing, Model Evaluation, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Cultural Diversity, Anthropology, Social Studies, Ethical Standards And Conduct, Research, Sociology, Environmental Issue, Science and Research
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Requirements Management, Business Requirements, Performance Measurement, Business Analysis, Root Cause Analysis, Solution Delivery, Project Performance, Data Mining, Jira (Software), Process Improvement, Data-Driven Decision-Making, Analysis, Prioritization, Change Management, Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Identity and Access Management, Azure Active Directory, Microsoft Azure, Virtual Networking, Network Troubleshooting, Hybrid Cloud Computing, Network Security, Network Administration, Windows PowerShell, Virtual Machines, Infrastructure as Code (IaC), Role-Based Access Control (RBAC), Cloud Security, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Metadata Management, Data Manipulation, Data Integration, Extract, Transform, Load, Database Management Systems, Data Transformation, Data Access, Context Management, Data Migration, Data Pipelines, Dataflow, Data Validation, Version Control
Intermediate · Course · 1 - 4 Weeks

University of Houston
Skills you'll gain: Value-Based Care, Medical Management, Preventative Care, Care Management, Practice Management, Public Health and Disease Prevention, Case Management, Utilization Management, Interoperability, Primary Care, Health Informatics, Patient-centered Care, Chronic Diseases, Public Health, Electronic Medical Record, Data Management, Health Education
Beginner · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Jenkins, CI/CD, Continuous Integration, Systems Administration, Command-Line Interface, Continuous Delivery, Software Development, Continuous Deployment, DevOps, Software Development Tools, Software Installation, User Accounts, Server Administration, Operating System Administration, Configuration Management, Data Integrity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Microsoft Office, Quick Learning, Data Literacy, Communication, Business Strategy
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Collaborative Software, Meeting Facilitation, Virtual Teams, Telecommuting, Experience Design, Business Process Management, Virtual Environment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: IT Security Architecture, Network Security, Infrastructure Security, Software-Defined Networking, Application Security, Zero Trust Network Access, Network Architecture, Threat Modeling, Cybersecurity, Enterprise Architecture, Secure Coding, Cloud Security, Scenario Testing, Cryptography, Vulnerability Assessments
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Network Architecture, Virtual Networking, Virtualization, Network Planning And Design, Software-Defined Networking, Virtual Private Networks (VPN), Network Protocols, Cloud Infrastructure, Local Area Networks, Wireless Networks, Wide Area Networks, Virtual Machines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation
Intermediate · Course · 3 - 6 Months