Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Adobe XD, Prototyping, User Experience Design, Usability Testing, UI/UX Research, Figma (Design Software), Presentations, Responsive Web Design, Information Architecture, User Story, Storyboarding, User Research, Design, User Interface and User Experience (UI/UX) Design, Web Design, Persona (User Experience), User Centered Design, Data Ethics, Design Reviews, Usability
Beginner · Professional Certificate · 3 - 6 Months

University of Washington
Skills you'll gain: Responsive Web Design, Web Design, GitHub, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Version Control, Web Design and Development, Usability, User Interface and User Experience (UI/UX) Design, User Experience, Javascript, Web Content Accessibility Guidelines, Browser Compatibility, User Story, Front-End Web Development, Web Development, Mobile Development, Semantic Web, Git (Version Control System)
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: COBOL (Programming Language), Job Control Language (JCL), IBM DB2, z/OS, Mainframe Computing, Relational Databases, File Management, Data Management, Databases, Database Management Systems, File Systems, Programming Principles, Command-Line Interface, Computer Programming
Beginner · Course · 1 - 3 Months
École Polytechnique
Skills you'll gain: Semiconductors, Materials science, Energy and Utilities, Electrical Systems, Sustainable Technologies, Electronic Systems, Chemistry, Physics
Advanced · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Market Opportunities, Business Risk Management, Design and Product, Strategic Thinking, Process Design, Human Centered Design, Innovation, Design, User Experience, Business Modeling, Customer experience strategy (CX), Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Stakeholder Management, Change Management, Professional Networking, Matrix Management, Organizational Leadership, Leadership, Influencing, Organizational Strategy, Personal Development, Branding, Storytelling
Advanced · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Business Ethics, Responsible AI, Case Studies, Governance, Ethical Standards And Conduct, AI Security, Compliance Management, Artificial Intelligence, Business Management, Regulation and Legal Compliance, Accountability, Information Privacy, Business Strategies, Decision Making, Social Impact, Social Justice
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Supervised Learning, Deep Learning, Scikit Learn (Machine Learning Library), Machine Learning, Tensorflow, Transfer Learning, Text Mining, Model Evaluation, Predictive Modeling, Data Manipulation, Marketing Analytics, Python Programming, Feature Engineering, Google Cloud Platform, Classification Algorithms, Artificial Neural Networks, Performance Metric
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Management Software, Accountability, Organizational Skills, Project Coordination, Project Management, Timelines, Management Reporting, Collaborative Software, Project Planning, Productivity, User Accounts, Stakeholder Communications
Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Diversity Marketing, Cultural Diversity, Workplace inclusivity, Consumer Behaviour, Cultural Sensitivity, Global Marketing, Diversity Awareness, Cultural Responsiveness, Marketing, Advertising, Team Leadership, Target Market, Marketing Communications, Marketing Strategies, Branding, Communication Strategies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Goal Setting, Workflow Management, Organizational Skills, Project Management Software, Project Management, Work Breakdown Structure, Resource Allocation
Beginner · Guided Project · Less Than 2 Hours