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    • Process Improvement

    Process Improvement Courses Online

    Study process improvement for optimizing business operations. Learn about Lean, Six Sigma, and continuous improvement methodologies.

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    Explore the Process Improvement Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Transform Your Customer Support Career

      Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Personalized Service, Customer experience improvement, Artificial Intelligence, Customer Insights, Workflow Management, Automation, Business Ethics, Natural Language Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      38 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Text Marketing Analytics

      Skills you'll gain: Network Analysis, Unsupervised Learning, Supervised Learning, Unstructured Data, Marketing Analytics, Machine Learning, Deep Learning, Text Mining, Machine Learning Algorithms, Tensorflow, Machine Learning Methods, Scikit Learn (Machine Learning Library), Python Programming, Data Science, Analytics, Data Analysis, Marketing, JSON, Semantic Web, Data Structures

      Build toward a degree

      3.1
      Rating, 3.1 out of 5 stars
      ·
      15 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Managing Conflicts with Cultural and Emotional Intelligence

      Skills you'll gain: Persuasive Communication, Conflict Management, Emotional Intelligence, Stakeholder Management, Cultural Diversity, Relationship Management, Team Management, Interpersonal Communications, Communication, Decision Making, Active Listening

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 3 Months

    • D

      Dubai College of Tourism

      Menu Design for Dubai Hospitality

      Skills you'll gain: Price Negotiation, Merchandising, Revenue Management, Restaurant Management, Hospitality, Food and Beverage, Cost Accounting, Customer experience improvement, Marketing Materials, Design, Performance Analysis, Copywriting

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Banco Interamericano de Desarrollo

      Diseño de proyectos de gobierno digital

      Skills you'll gain: User Centered Design, Digital Transformation, Governance, Cybersecurity, Human Resources Management and Planning, Policy Development, Project Design, Process Design, Strategic Planning, Public Administration, Business Transformation, Program Evaluation, Data Management, Needs Assessment, International Relations

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      What is Procure to Pay

      Skills you'll gain: Purchasing, Process Improvement, Accounts Payable, Operational Efficiency, Business Process, Procurement, Supplier Relationship Management, Payment Processing, Vendor Management, Cost Reduction, Invoicing, Compliance Management, Automation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Cold Calling & Prospecting

      Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Lean Manufacturing & Robotics for Flexible Systems

      Skills you'll gain: Lean Manufacturing, Continuous Improvement Process, Industrial Engineering, Operational Efficiency, Quality Improvement, Emerging Technologies, Manufacturing Processes, Automation, Change Management, Cross-Functional Collaboration

      4.4
      Rating, 4.4 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      Northeastern University

      Navigating Healthcare Supply Chain Operations

      Skills you'll gain: Process Improvement, Operational Efficiency, Inventory Control, Inventory Management System, Supply Chain Management, Procurement, Capacity Planning, Materials Management, Supply Chain Planning, Demand Planning, Transportation, Supply Chain, and Logistics, Vendor Management, Change Management, Information Technology, Forecasting, Problem Solving

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Organizational innovation and creativity

      Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Ideation, Process Development, Creative Thinking, New Product Development, Creativity, Lean Methodologies, Customer experience improvement, Customer Engagement, Product Lifecycle Management, Business Modeling, Value Propositions

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Talent Acquisition and Onboarding

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Talent Acquisition, Generative AI, Recruitment, HR Tech, ChatGPT, Recruitment Strategies, Data Ethics, AI Personalization, Employee Onboarding, Business Ethics, Automation

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Data Preparation with Alteryx: Automating Analytics

      Skills you'll gain: Data Cleansing, Data Transformation, Alteryx, Data Manipulation, Data Import/Export, Data Processing, Data Visualization, Automation, Exploratory Data Analysis, Analysis

      Intermediate · Guided Project · Less Than 2 Hours

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    1…240241242…343

    In summary, here are 10 of our most popular process improvement courses

    • Generative AI: Transform Your Customer Support Career: SkillUp EdTech
    • Text Marketing Analytics: University of Colorado Boulder
    • Managing Conflicts with Cultural and Emotional Intelligence: University of Maryland, College Park
    • Menu Design for Dubai Hospitality: Dubai College of Tourism
    • Diseño de proyectos de gobierno digital: Banco Interamericano de Desarrollo
    • What is Procure to Pay: Coursera Instructor Network
    • Cold Calling & Prospecting: Packt
    • Lean Manufacturing & Robotics for Flexible Systems: Coursera Instructor Network
    • Navigating Healthcare Supply Chain Operations: Northeastern University
    • Organizational innovation and creativity: Tecnológico de Monterrey

    Skills you can learn in Business Essentials

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    Language (26)
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    Business Communication (16)
    Decision-making (16)
    Leadership (15)

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