IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

IBM
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Plotly, Data Visualization Software, Web Scraping, Data Visualization, Interactive Data Visualization, Exploratory Data Analysis, Generative AI, SQL, Data Analysis, Data Manipulation, Statistical Visualization, IBM Cognos Analytics, Excel Formulas, Professional Networking, Data Import/Export, Microsoft Excel, Python Programming
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Program Development, Programming Principles, Python Programming, Computer Programming, Computational Thinking, Problem Management, Data Structures, Integrated Development Environments, Debugging, Development Environment
Beginner · Course · 1 - 3 Months

Skills you'll gain: SQL, Jupyter, Data Literacy, Data Mining, R (Software), Data Modeling, Relational Databases, Stored Procedure, R Programming, Model Deployment, Databases, Data Science, Big Data, Query Languages, GitHub, Data Visualization Software, Data Preprocessing, Data Cleansing, Cloud Computing, Python Programming
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Berklee
Skills you'll gain: Music Theory, Music, Musical Composition, File Management, Instrumental Music, Music Performance, Performing Arts, Self-Awareness, Media Production, Verbal Communication Skills, Automation, Editing, Technical Support, Creativity
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Business Writing, Goal Setting, Negotiation, Time Management, Business Planning, Project Controls, Critical Thinking, Feasibility Studies, Entrepreneurship, Team Leadership, Peer Review, Business Correspondence, Financial Statement Analysis, Project Planning, Team Performance Management, Concision, Team Management, Project Management, Communication, Performance Metric
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, IBM Cloud, AI Workflows, No-Code Development, Machine Learning Software, Model Deployment, Natural Language Processing, Machine Learning, Artificial Intelligence, Self Service Technologies, Application Deployment, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Robotics, Deep Learning, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Network Architecture, Application Security, Lightweight Directory Access Protocols, TCP/IP, Desktop Support, Active Directory, File Systems, Technical Support, OS Process Management, Computer Hardware, Microsoft Windows, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Yale University
Skills you'll gain: Growth Mindedness, Health And Wellness Coaching, Behavioral Health, Positive Behavior Support, Goal Setting, Cognitive Behavioral Therapy, Resilience, Psychology, Social Skills, Mindfulness
Mixed · Course · 1 - 3 Months

Skills you'll gain: Software Development Life Cycle, Linux Commands, Software Architecture, Bash (Scripting Language), Restful API, Shell Script, Git (Version Control System), GitHub, Software Design, Flask (Web Framework), Version Control, File Management, Linux, Software Development Methodologies, Software Design Patterns, Application Deployment, Data Import/Export, Programming Principles, Web Scraping, Python Programming
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Cloud Computing Architecture, Agile Software Development, Cloud Services, Scrum (Software Development), Cloud Deployment, Agile Methodology, Kanban Principles, DevOps, Backlogs, Cloud Security, Cloud Infrastructure, Sprint Retrospectives, Cloud Platforms, Agile Project Management, Cloud Computing, Cloud-Native Computing, Cloud Storage, CI/CD, Test Driven Development (TDD)
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Mixed · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Large Language Modeling, ChatGPT, AI Product Strategy, AI Security, Artificial Intelligence, Automation, Cloud Applications, Social Impact
Beginner · Course · 1 - 4 Weeks