The language used throughout the course, in both instruction and assessments.

Skills you'll gain: LinkedIn, Interviewing Skills, Generative AI, Generative AI Agents, Responsible AI, Professional Networking, AI Personalization, Applicant Tracking Systems, Negotiation, Professional Development, Planning, Prompt Engineering, Goal Setting, Communication Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recognizing Others, Team Leadership, Employee Coaching, Team Motivation, Constructive Feedback, Team Management, Expectation Management, Leadership, Professional Development, Internal Communications, Employee Engagement, Communication Strategies, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: Sales Enablement, Persona Development, Technical Sales, Sales Training, Sales Strategy, Lead Generation, Target Audience, Sales, Sales Process, Customer Success Management, Marketing Materials, Content Strategy, Business Writing, Communication Strategies, Meeting Facilitation, Service Level Agreement
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Socioeconomics, Sustainable Development, Communication Strategies, Governance, Journalism, Innovation, Economics, Policy, and Social Studies, Sustainable Business, Media and Communications, Stakeholder Engagement, Business Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Incident Management, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Computer Security Awareness Training, Culture Transformation, Threat Detection, Organizational Change, Employee Training, Employee Engagement, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Newsletters, Target Audience, Email Marketing, Communication Strategies, Marketing Communications, Marketing Materials, Campaign Management, Testability, Digital Marketing, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Compensation Management, Recruitment, Negotiation, Interviewing Skills, Constructive Feedback, Verbal Communication Skills, Professional Networking, Employee Onboarding, Relationship Building, Communication Strategies
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Business Transformation, Leadership, Organizational Development, Organizational Change, Innovation, Adaptability, Business Technologies, Digital Transformation, Organizational Strategy, Operational Efficiency, Change Management, Communication Strategies, AI Product Strategy, Data-Driven Decision-Making, Agile Methodology
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer experience strategy (CX), Communication Planning, Marketing Strategies, Consumer Behaviour, Customer Insights, Target Market, Digital Transformation, Digital Marketing, Digital Communications, Marketing Analytics, MarTech, Market Intelligence, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Educational Materials, Instructional Design, Innovation, Higher Education, Collaboration, Learning Strategies, Adaptability, Planning, General Networking, Digital Communications, Communication Strategies
Beginner · Course · 1 - 4 Weeks
Gain the knowledge and skills you need to advance.

This role has a $67,968 median salary ¹.

A Public Relations Specialist manages an organization’s communication with the public and media. They create strategies to enhance the public image.
This role has a $67,968 median salary ¹.
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LearnKartS
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Starweaver
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