Emotional Intelligence

Emotional Intelligence (EI) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. Coursera's EI catalogue teaches you about the power of emotions and their impact on our daily interactions and decision-making processes. You'll learn techniques to enhance your self-awareness, develop better interpersonal relationships, improve your leadership skills, and navigate social complexities. With the gained knowledge, you'll be able to manage your emotional responses effectively, foster empathy in professional and personal interactions, and ultimately drive personal growth and career success.
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Find the best Emotional Intelligence course for your goals

  • Status: Preview

    University of California San Diego

    Skills you'll gain: Patient Communication, Compassion, Patient-centered Care, Empathy, Interpersonal Communications, Active Listening, Verbal Communication Skills, Communication, Emotional Intelligence, Cultural Diversity, Self-Awareness

  • Status: New
    Status: Free Trial

    Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Emotional Intelligence, Sales, Technical Writing, Verbal Communication Skills, Storytelling, Communication Strategies, Communication, Marketing Communications

  • Status: Preview

    Skills you'll gain: Constructive Feedback, Recognizing Others, Management Training And Development, Motivational Skills, Performance Review, Cooperation, Employee Performance Management, Employee Coaching, Creativity, Emotional Intelligence, Interpersonal Communications, Positivity, Communication Strategies

  • Status: Preview

    Skills you'll gain: Communication, Public Speaking, Emotional Intelligence, Resilience, Professional Networking, Mentorship, Professional Development, Self-Awareness, Branding, Self-Motivation, Assertiveness, Coaching, Leadership, Empathy, Diversity Equity and Inclusion Initiatives

  • Status: Preview

    Skills you'll gain: Intercultural Competence, Compassion, Cultural Diversity, Empathy, Emotional Intelligence, Personal Development, Mindfulness, Self-Awareness, Liberal Arts, Resilience, Active Listening, Curiosity, Creativity

  • Status: Free Trial

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

  • Status: Free Trial

    American Psychological Association

    Skills you'll gain: Self-Awareness, Personal Development, Psychology, Self-Motivation, Emotional Intelligence, Cultural Diversity, Goal Setting, Cognitive flexibility, Critical Thinking, Mindfulness, Scientific Methods

  • Status: Preview

    Skills you'll gain: Business Ethics, Professionalism, Ethical Standards And Conduct, Trustworthiness, Strong Work Ethic, Honesty, Personal Integrity, Business Communication, Cultural Sensitivity, Emotional Intelligence, Communication

  • Status: Free Trial

    University of Colorado Boulder

    Skills you'll gain: Interpersonal Communications, Verbal Communication Skills, Active Listening, Constructive Feedback, Communication, Technical Management, Trustworthiness, Rapport Building, Business Communication, Non-Verbal Communication, Management Training And Development, Professional Development, Supervision, Leadership, Emotional Intelligence, Leadership Development, Coaching

  • Status: Free Trial

    Skills you'll gain: Organizational Leadership, Self-Awareness, Emotional Intelligence, Personal Development, Business Leadership, Leadership Development, Resilience, Social Skills, Industrial and Organizational Psychology, Optimism, Leadership, Relationship Building, Growth Mindedness, Positive Behavior Support, Psychology

  • Status: Preview

    Skills you'll gain: Active Listening, Leadership, Persuasive Communication, Influencing, Verbal Communication Skills, Communication, Strategic Communication, Negotiation, Emotional Intelligence, Assertiveness, Empathy, Conflict Management

  • Status: Free Trial

    University of Maryland, College Park

    Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Emotional Intelligence, Backlogs, Scaled Agile Framework, Negotiation, Sprint Retrospectives, Agile Software Development, Program Management, Brainstorming, Prioritization, User Story, Creative Thinking, Innovation, Project Portfolio Management, Leadership, Organizational Leadership, Problem Solving, Project Controls

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