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    • Communication Skills

    Communication Skills Courses Online

    Master communication skills for effective interactions. Learn about verbal, nonverbal, and written communication techniques.

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    Explore the Communication Skills Course Catalog

    • U

      University of Colorado Boulder

      Teamwork Skills: Communicating Effectively in Groups

      Skills you'll gain: Conflict Management, Teamwork, Decision Making, Cooperation, Collaboration, Diversity Awareness, Mediation, Interpersonal Communications, Cultural Diversity, Communication, Creativity, Digital Communications, Virtual Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Improve Communication with Genial.ly

      Skills you'll gain: Train The Trainer, Virtual Environment, Technical Communication, Educational Materials, Communication, Communication Strategies, User Accounts

      4.7
      Rating, 4.7 out of 5 stars
      ·
      38 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • M

      Macquarie University

      Storytelling and influencing: Communicate with impact

      Skills you'll gain: Overcoming Objections, Influencing, Persuasive Communication, Storytelling, Rapport Building, Meeting Facilitation, Leadership, Presentations, Communication, Verbal Communication Skills, Public Speaking, Non-Verbal Communication, Empathy, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of Pennsylvania

      English for Career Development

      Skills you'll gain: English Language, Vocabulary, Business Writing, Interviewing Skills, Verbal Communication Skills, Business Correspondence, Social Skills, Professional Networking, Professional Development, Business Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Inclusive Communication and Behavior in the Workplace

      Skills you'll gain: Active Listening, Empathy, Diversity and Inclusion, Social Skills, Relationship Building, Cultural Diversity, Professionalism, Interpersonal Communications, Communication Strategies, Self-Awareness, Personal Development, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Georgia Institute of Technology

      Lesson | Small Talk & Conversational Vocabulary

      Skills you'll gain: Vocabulary, Verbal Communication Skills, English Language, Professionalism, Interpersonal Communications, Communication

      4.3
      Rating, 4.3 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Michigan

      Successful Negotiation: Essential Strategies and Skills

      Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      Y

      Yale University

      Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

      Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Game Theory, Strategic Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of London

      Finding Your Professional Voice: Confidence & Impact

      Skills you'll gain: Verbal Communication Skills, Public Speaking, Communication, Self-Awareness, Professional Development, Interpersonal Communications, Executive Presence, Composure

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      IIMA - IIM Ahmedabad

      Leadership Skills

      Skills you'll gain: Leadership, Organizational Leadership, Team Leadership, Change Management, Leadership and Management, Business Leadership, Business Ethics, Self-Awareness, Culture Transformation, Personal Development, Decision Making, Emotional Intelligence, Influencing, Empowerment, Communication, Relationship Building

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New AI skills
      New AI skills
      G

      Google

      Google Project Management:

      Skills you'll gain: Quality Management, Project Management Life Cycle, Project Scoping, Project Closure, Project Management, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Backlogs, Quality Assessment, Team Management, Project Documentation, Agile Methodology, Communication Planning, Project Schedules, Change Management, Milestones (Project Management), Organizational Structure, Data Storytelling

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      128K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University of Colorado Boulder

      Business Communication

      Skills you'll gain: Business Writing, Conflict Management, Teamwork, Constructive Feedback, Business Correspondence, Decision Making, Cooperation, Business Communication, Collaboration, Diversity Awareness, Recognizing Others, Mediation, Writing, Organizational Skills, Interpersonal Communications, Concision, Team Motivation, Tactfulness, Performance Review, Employee Performance Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10K reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular communication skills courses

    • Teamwork Skills: Communicating Effectively in Groups: University of Colorado Boulder
    • Improve Communication with Genial.ly: Coursera Project Network
    • Storytelling and influencing: Communicate with impact: Macquarie University
    • English for Career Development: University of Pennsylvania
    • Inclusive Communication and Behavior in the Workplace: Coursera Instructor Network
    • Lesson | Small Talk & Conversational Vocabulary: Georgia Institute of Technology
    • Successful Negotiation: Essential Strategies and Skills: University of Michigan
    • Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator: Yale University
    • Finding Your Professional Voice: Confidence & Impact: University of London
    • Leadership Skills: IIMA - IIM Ahmedabad

    Frequently Asked Questions about Communication Skills

    Communication Skills courses on Coursera help learners develop a range of interpersonal and professional communication abilities:

    • Effective speaking and listening skills for various settings, including presentations and meetings.
    • Non-verbal communication techniques, such as body language and eye contact.
    • Persuasive communication for influencing and negotiating.
    • Writing skills for crafting clear and concise emails, reports, and proposals.
    • Conflict resolution and assertiveness training to handle disagreements constructively.
    • Cross-cultural communication skills to interact effectively with diverse groups.
    • Techniques for digital communication, including virtual presentations and online collaboration. ‎

    No prior experience is necessary to begin learning Communication Skills on Coursera:

    • Beginners can start with foundational courses that introduce basic communication principles and practices.
    • Intermediate learners can enhance specific skills like public speaking or persuasive writing.
    • Advanced learners can focus on specialized areas such as leadership communication or crisis communication.

    Courses are structured to help learners at all levels improve their communication effectiveness.‎

    Completing Communication Skills courses on Coursera can lead to various credentials that support career development:

    • Certificates of completion that can be added to your professional portfolio or resume.
    • Professional certificates that affirm your expertise in specific communication areas.
    • Specializations that encompass multiple related courses to build in-depth skills that are attractive to employers.

    These credentials can enhance your appeal to potential employers and demonstrate your commitment to improving your communication skills.‎

    Strong communication skills are crucial for success in numerous roles across all industries:

    • Leadership positions, such as management or executive roles, where effective communication is key to team coordination and motivation.
    • Sales and marketing professions, where persuasive communication drives customer engagement and revenue.
    • Human resources, where clear and sensitive communication is essential for handling personnel matters.
    • Customer service roles, requiring efficient and empathetic communication to resolve issues and maintain client satisfaction.
    • Public relations and corporate communications, where professional communication shapes public perception and company messaging.

    Effective communication skills can significantly increase your career prospects and job performance, irrespective of the field.‎

    Yes, Coursera offers a variety of free courses across many topics, including communication skills. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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