IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Team Oriented, Product Management, Product Planning, Product Lifecycle Management, Timelines, Project Management Software, Project Management
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Internet Of Things, Manufacturing and Production, Manufacturing Processes, Digital Transformation, Technology Solutions, Business Technologies, Cloud Computing, Emerging Technologies, Technology Strategies, Real Time Data, Value Propositions, Case Studies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

The University of Melbourne
Skills you'll gain: Social Determinants Of Health, Health Policy, Health Education, Health Promotion, Public Health, Socioeconomics, Human Development, Community Health, Mental Health, Child Health, Injury Prevention, Chronic Diseases, Nutrition and Diet
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agentic Workflows, AI Workflows, Generative AI Agents, AI Orchestration, LLM Application, OpenAI, Agentic systems, AI Enablement, ChatGPT, Model Deployment, Generative AI, Artificial Intelligence, Decision Support Systems, Data Integration
Intermediate · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Political Sciences, Public Affairs, European History, Public History, Advocacy, Persuasive Communication, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: English Language, Vocabulary, Oral Comprehension, Language Learning, Grammar
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Contingency Planning, Disaster Recovery, Business Continuity Planning, Security Management, IT Management, System Monitoring, Cyber Security Policies, Enterprise Security, Compliance Auditing, Security Strategy, Systems Administration, Operating System Administration, Governance, Security Controls, Organizational Strategy, Patch Management, Continuous Monitoring, Unix, Procedure Development, Incident Response
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Public Speaking, Data Visualization, Microsoft Office, Concision, Communication, Business Writing, Business Strategy
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: LinkedIn, Professional Networking, Applicant Tracking Systems, Social Media, Editing, Job Analysis
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Injury Prevention, Public Safety and National Security, Public Health, Safety Standards, Public Policies, Policy Analysis, Health Policy, Law, Regulation, and Compliance, Community Health, Risk Analysis, Case Studies
Beginner · Course · 1 - 3 Months