Skills you'll gain: Azure DevOps, DevOps, Agile Methodology, Continuous Delivery, Collaborative Software, Process Driven Development, Microsoft Azure, Continuous Integration, Application Performance Management, Version Control

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Strategic Marketing, Organizational Strategy, Performance Measurement, Customer Retention, Marketing Strategies, Communication Strategies, Key Performance Indicators (KPIs), Consumer Behaviour

Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

Skills you'll gain: Storytelling, Writing, Generative AI Agents, Program Standards, Higher Education, Brainstorming, Editing, Goal Setting, Constructive Feedback, Self-Awareness, Liberal Arts, Cultural Responsiveness, Business

Skills you'll gain: Sales Process, Sales Development, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Sales Presentation, Sales Pipelines, Interviewing Skills, Prospecting and Qualification, Portfolio Management, Communication Strategies

Skills you'll gain: Prompt Engineering, Generative AI, Document Management, Artificial Intelligence, Technical Communication, Artificial Intelligence and Machine Learning (AI/ML), Application Programming Interface (API), Configuration Management

Skills you'll gain: Backlogs, Stakeholder Management, Agile Methodology, Agile Product Development, Product Roadmaps, Product Management, Product Requirements, Sprint Planning, Stakeholder Communications, Agile Project Management, Release Management, Forecasting, Prioritization, Sprint Retrospectives, Key Performance Indicators (KPIs), User Story

Skills you'll gain: Technical Writing, Technical Documentation, Technical Communication, Software Documentation, Software Design Documents, Collaborative Software, Augmented and Virtual Reality (AR/VR), Typography, Multimedia, Proofreading, Design Elements And Principles, GitHub, Application Programming Interface (API), Version Control

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Virtual Local Area Network (VLAN), TCP/IP, Open Shortest Path First (OSPF), Network Routing, Software-Defined Networking, Network Routers, Wireless Networks, Ansible, Network Security, Puppet (Configuration Management Tool), Security Awareness, JSON, Restful API, Network Protocols, Network Infrastructure, Information Systems Security, General Networking, Command-Line Interface

Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Agile Software Development, Team Management, Change Management, Team Building, Backlogs, Kanban Principles, Sprint Planning, Organizational Leadership, Project Management, Communication

Skills you'll gain: Google Workspace, Gmail, Technical Support, Email Security, Help Desk Support, Technical Communication, Systems Administration, Debugging, Data Access, Cloud Storage, Event Monitoring, File Management