Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Johns Hopkins University
Skills you'll gain: Mathematical Modeling, Graphing, Algebra, General Mathematics, Applied Mathematics, Arithmetic
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Mechanics, Mathematical Modeling, Calculus, Integral Calculus, Applied Mathematics, Physics, Visualization (Computer Graphics), Geometry, Advanced Mathematics, Trigonometry, Graphing, Algebra
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Feasibility Studies, Plant Operations and Management, Project Finance, Project Implementation, Financial Analysis, Project Management Life Cycle, Construction Management, Project Management, Sustainable Technologies, Technology Roadmaps, Forecasting, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: AI Enablement, Artificial Intelligence, Materials science, Artificial Neural Networks, Image Analysis, Computer Vision, Manufacturing Processes, Machine Learning, Process Control
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Data Analysis, Applied Mathematics, Mathematical Modeling, Graphing, Trigonometry, R (Software), Analytical Skills, General Mathematics, Statistics, Algebra, Systems Of Measurement, Correlation Analysis, Regression Analysis, Calculus, Geometry
Beginner · Specialization · 3 - 6 Months

Case Western Reserve University
Skills you'll gain: Coaching, Empathy, Compassion, Leadership Development, Culture Transformation, People Development, Active Listening, Emotional Intelligence, Organizational Leadership, Self-Awareness, Personal Development, Leadership, Relationship Building, Change Management, Neurology, Stress Management, Physiology
Mixed · Course · 1 - 3 Months

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Storyboarding, Augmented Reality, Virtual Reality, Usability Testing, Design Thinking, Prototyping, User Experience Design, Interaction Design, Conceptual Design, Virtual Environment, Human Centered Design, User Research, Wireframing, Data Ethics
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Media Relations, Public Relations, Target Audience, Communication Planning, Marketing and Public Relations, Strategic Communication, Generative AI Agents, Corporate Communications, Performance Metric, Generative AI, Content Creation, Goal Setting, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Parent Communication, Student Engagement, Student Support and Services, Teaching, Instructional Strategies, Community Development, Instructional Design, Classroom Management, K-12 pedagogy, Rapport Building, Differentiated Instruction, Digital pedagogy, Blended Learning, Curriculum Development, Interpersonal Communications
Mixed · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Design Thinking, Innovation, Ideation, Human Centered Design, Brainstorming, Strategic Leadership, Leadership, Storyboarding, Customer Engagement, Creative Thinking, Collaboration, Qualitative Research, Empathy
Mixed · Course · 1 - 4 Weeks