Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Digital Transformation, Lifelong Learning

Skills you'll gain: Delegation Skills, Stakeholder Management, Technical Management, Engineering Management, Negotiation, Mentorship, Meeting Facilitation, Decision Making, Team Leadership, Leadership, Organizational Leadership, Leadership and Management, Culture Transformation, Courage, Growth Mindedness, Business Leadership, Goal Setting, Team Building, Collaboration, Communication

Skills you'll gain: Microsoft Windows, Command-Line Interface, Operating Systems, System Configuration, System Software, Systems Administration, OS Process Management, Information Technology Operations, System Monitoring, Network Administration, User Accounts, Graphical Tools

Skills you'll gain: Cryptography, Key Management, Public Key Infrastructure, Encryption, Data Security, Public Key Cryptography Standards (PKCS), Cybersecurity, Authentications, Email Security, Data Integrity, IT Security Architecture, Virtual Private Networks (VPN), Algorithms

Skills you'll gain: Generative AI, Large Language Modeling, ChatGPT, Natural Language Processing, Computer Vision, Deep Learning, Predictive Modeling, Text Mining, Data Ethics, Image Analysis, Classification And Regression Tree (CART), Prompt Engineering, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Tensorflow, Applied Machine Learning, Machine Learning Algorithms, OpenAI, Supervised Learning, Personally Identifiable Information

Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Organizational Leadership, Business Leadership, Strategic Leadership, Customer experience strategy (CX), Organizational Effectiveness, Human Centered Design, Innovation, Peer Review

Skills you'll gain: User Interface and User Experience (UI/UX) Design, Interaction Design, Figma (Design Software), Wireframing, Usability, Web Content Accessibility Guidelines, User Centered Design, Persona (User Experience), Web Design, UI Components, Information Architecture, User Flows, Prototyping, Mockups, Graphic Design

Skills you'll gain: Grafana, System Monitoring, Prometheus (Software), Application Performance Management, DevOps, Continuous Monitoring, Docker (Software), Interactive Data Visualization, Kubernetes, Microservices, Real Time Data

Skills you'll gain: Wireless Networks, Telecommunications, Mobile Development, Apple iOS, Display Devices, Business Planning, iOS Development, Product Planning, Android (Operating System), Company, Product, and Service Knowledge, Business Strategy, Network Analysis, Emerging Technologies, Operating Systems, Knowledge of Apple Hardware, System Software, Digital Communications, General Networking, Peripheral Devices, Market Trend

Skills you'll gain: Stakeholder Engagement, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Risk Management, Natural Resource Management, Sustainability Reporting, Cost Benefit Analysis, Human Capital, Risk Management, Business Metrics, Decision Making, Problem Solving, Business Communication, Project Scoping, Data Collection

Skills you'll gain: Infrastructure as Code (IaC), AWS CloudFormation, IT Automation, Scripting, Bash (Scripting Language), Amazon Web Services, Command-Line Interface, Configuration Management, Amazon Elastic Compute Cloud, Automation, Continuous Monitoring, Infrastructure As A Service (IaaS), Cloud Management, Continuous Integration, Patch Management, Software Testing

Skills you'll gain: Negotiation, Active Listening, Rapport Building, Business Communication, Conflict Management, Relationship Building, Interpersonal Communications, Goal Setting, Communication, Cognitive flexibility, Influencing, Emotional Intelligence