IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Toronto
Skills you'll gain: Community Development, Crisis Management, Creativity, Social Impact, Cultural Diversity, Social Sciences, Sustainable Development, Innovation, Decision Making, Economic Development, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Mainframe Computing, Operating System Administration, System Programming, Operating Systems, Unix Commands, Data Management, File Systems, Data Storage, File Management
Intermediate · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Political Sciences, Social Sciences, Cultural Diversity, International Relations, Governance, World History, Policy Analysis, Sociology, Civil Law, Socioeconomics, Economics
Mixed · Course · 1 - 3 Months

Red Hat
Skills you'll gain: Ansible, Linux Commands, Linux Administration, Linux, Infrastructure as Code (IaC), YAML, Automation, DevOps, System Configuration, Configuration Management, Software Architecture
Beginner · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Automation, Business Process Automation, Software Development Tools, User Interface (UI), Software Installation, Version Control, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Automation, Application Development
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Energy and Utilities, Workforce Development, Sustainable Development, Sustainable Technologies, Electric Power Systems, Environment and Resource Management, Environmental Science, Innovation, Emerging Technologies, Market Dynamics, Climate Change Mitigation, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

McMaster University
Skills you'll gain: Experimentation, Data Visualization, Predictive Modeling, Pareto Chart, Process Improvement and Optimization, Simulation and Simulation Software, Process Optimization, Statistical Software, R Programming, Data Analysis, Statistical Analysis, R (Software), Case Studies
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Risk Management Framework, Governance, Risk Management, Risk Analysis, Operational Risk, Business Risk Management, Risk Mitigation, Corporate Strategy, Stakeholder Management, International Finance, Corporate Finance, Ethical Standards And Conduct, Stakeholder Communications
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Design Thinking, Creative Thinking, Intellectual Property, Conceptual Design, 3D Modeling, Solution Design, Innovation, Prototyping, Social Impact, Manufacturing Processes, Manufacturing and Production, Entrepreneurship
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: CrewAI, AI Workflows, AI Orchestration, Generative AI Agents, Artificial Intelligence, Agentic systems, Business Process Automation, Prompt Engineering Tools, Tool Calling, Context Management
Beginner · Project · Less Than 2 Hours