Skills you'll gain: Business Planning, Financial Statements, Organizational Structure, Target Market, Balance Sheet, Income Statement, International Finance, Business Strategy, Market Research, Global Marketing, Consumer Behaviour, Cash Flow Forecasting, Cost Accounting

Skills you'll gain: Microsoft Copilot, Sales Process, AI Personalization, Sales Enablement, Customer experience improvement, Business Process Automation, Generative AI, Lead Generation, Automation, Customer Service, Marketing Strategies, Business Metrics, Customer Engagement, Return On Investment, Compliance Auditing, Natural Language Processing, Critical Thinking

Skills you'll gain: Cross Selling, Personalized Service, Retail Sales, Product Demonstration, Upselling, Customer experience improvement, Sales Training, Customer Service, Sales Strategy, Customer Engagement, Customer Retention

Skills you'll gain: Google Ads, Advertising Campaigns, Performance Analysis, Campaign Management, Search Engine Marketing, Pay Per Click Advertising, Performance Measurement, Bidding, Online Advertising, Digital Advertising, Keyword Research, Digital Marketing, Advertising, Marketing, Key Performance Indicators (KPIs), Performance Management, Copywriting, Budget Management, Target Audience, Quality Assessment

Skills you'll gain: Search Engine Optimization, Keyword Research, Web Analytics and SEO, Web Content, Content Performance Analysis

Skills you'll gain: Media Relations, Crisis Management, Internal Communications, Communication Planning, Public Relations, Communication Strategies, Incident Management, Press Releases, Media Strategy, Stakeholder Communications, Real Time Data, Generative AI Agents

Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Process Improvement, Quality Improvement, Lean Methodologies, Risk Analysis, Continuous Improvement Process, Business Process Improvement, Customer experience improvement, Operational Efficiency, Strategic Planning, Project Risk Management, Root Cause Analysis

Skills you'll gain: Animations, Content Creation, Adobe Creative Cloud, Web Content, Design Elements And Principles, Design, Digital Design, Graphic and Visual Design, Editing

Skills you'll gain: Network Analysis, Cyber Security Strategy, Network Security, MITRE ATT&CK Framework, Cybersecurity, Threat Detection, Network Monitoring, Penetration Testing, Anomaly Detection, Information Systems Security, Network Protocols, Authentications, Command-Line Interface, TCP/IP, Cyber Operations, Data Access, Python Programming, Scripting, Automation

Skills you'll gain: ChatGPT, Prompt Engineering, Generative AI, AI Personalization, Customer Engagement, Customer experience improvement, Customer Service, Customer Support, Test Case, Workflow Management, Business Workflow Analysis, Performance Analysis, Performance Improvement

Skills you'll gain: Supply Chain Planning, Organizational Change, Supply Chain Management, Financial Analysis, Change Management, Logistics, System Implementation, Product Strategy, Financial Statements, Information Technology, Balance Sheet, Forecasting, Income Statement, Complex Problem Solving

Skills you'll gain: Presentations, Non-Verbal Communication, Business Communication, Microsoft PowerPoint, Communication, Verbal Communication Skills, English Language, Business Leadership, Interpersonal Communications, Leadership and Management, Crisis Management, Organizational Structure, Global Marketing, Leadership, Business, Vocabulary, Grammar