IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Davis
Skills you'll gain: Peer Review, Spanish Language, Oral Expression, Oral Comprehension, Culture, Writing and Editing, Vocabulary, Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Business Process Modeling, Stakeholder Analysis, Process Optimization, Requirements Management, Business Requirements, Stakeholder Management, Process Analysis, Data Modeling, Agile Methodology, Stakeholder Engagement, Requirements Analysis, Process Improvement, User Story, Project Management, Data Flow Diagrams (DFDs), Risk Management, Business Process, Needs Assessment, Ethical Standards And Conduct
Intermediate · Specialization · 3 - 6 Months
DeepLearning.AI
Skills you'll gain: Model Evaluation, Applied Machine Learning, Image Analysis, Environmental Monitoring, Convolutional Neural Networks, Artificial Intelligence, Climate Change Mitigation, Artificial Neural Networks, Forecasting, Computer Vision, Predictive Modeling, Data Preprocessing, Environmental Science, Supervised Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Test Driven Development (TDD), Gherkin (Scripting Language), Code Coverage, Behavior-Driven Development, Software Testing, Unit Testing, Test Automation, Test Tools, API Testing, Test Case, Test Data, User Story, Mockups, Restful API, Microservices
Intermediate · Course · 1 - 3 Months

Universidad de Chile
Skills you'll gain: Time Management, Learning Strategies, Student Support and Services, Organizational Skills, Emotional Intelligence, Lifelong Learning, Prioritization, Academic Advising, Personal Development, Stress Management, Self-Awareness, Adaptability
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Project Management, Project Management Life Cycle, Leadership and Management, Benefits Administration, Process Improvement, Strategic Decision-Making, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Development, User Interface and User Experience (UI/UX) Design, Web Design, Web Design and Development, Front-End Web Development, No-Code Development, WordPress, Web Development, Full-Stack Web Development, Web Development Tools, Back-End Web Development, Content Management Systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Wireless Networks, Network Security, Network Architecture, Computer Networking, Mobile Security, Network Protocols, Telecommunications, Network Performance Management, Network Routing, Encryption, Capacity Management
Intermediate · Course · 1 - 3 Months

IIMA - IIM Ahmedabad
Skills you'll gain: Digital Transformation, AI Enablement, Business Transformation, Technology Strategies, Organizational Effectiveness, Performance Improvement, Organizational Strategy, Business Technologies, Performance Measurement, Business Analytics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Facebook, Advertising Campaigns, Social Media Campaigns, Campaign Management, Social Media, Social Media Management, Paid media, Social Media Marketing, Advertising, Marketing Budgets, Digital Advertising, Marketing, Digital Marketing, Budgeting
Intermediate · Guided Project · Less Than 2 Hours

University of Alberta
Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Programming Principles, Animation and Game Design, Software Quality (SQA/SQC), Problem Solving, Computer Programming, Theoretical Computer Science, Program Development, Software Engineering, Python Programming, Algorithms, Pseudocode, Data Structures, Application Design, Debugging, Problem Management, Computer Science, Functional Testing
Beginner · Course · 1 - 3 Months