Process Improvement

Process Improvement is a strategic approach in enhancing a company's operations to achieve more efficient results. Coursera's Process Improvement catalogue guides you through the methods of identifying, analyzing, and improving existing business processes to optimize performance, meet best practice standards, or simply improve quality and the user experience. You'll learn the strategies for implementing changes, managing projects, and utilizing tools such as Lean, Six Sigma, and Kaizen. By mastering this skill, you can contribute significantly to reducing costs, increasing throughput, and improving the efficiency and effectiveness of various processes in any organization.
36credentials
4online degrees
137courses

Explore the Process Improvement Course Catalog

  • Status: Preview

    Skills you'll gain: Kanban Principles, Workflow Management, Lean Methodologies, Agile Methodology, Process Improvement, Process Optimization, Project Management, Continuous Improvement Process, Waste Minimization, Organizational Effectiveness

  • Status: Free

    Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

  • Status: New
    Status: Preview

    Universidade de São Paulo

    Skills you'll gain: Systems Thinking, Systems Analysis, Business Systems Analysis, Complex Problem Solving, Conceptual Design, Performance Improvement, Analysis, Process Improvement, Organizational Change, Decision Making

  • Status: Free Trial

    Banco Interamericano de Desarrollo

    Skills you'll gain: Data Storytelling, Data Visualization, Data Governance, Process Improvement, Data Strategy, Process Mapping, Data-Driven Decision-Making, Performance Improvement, Data Visualization Software, Organizational Effectiveness, Organizational Leadership, Business Leadership, Strategic Decision-Making, Leadership, Change Management

  • Status: Preview

    Skills you'll gain: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking

  • Skills you'll gain: Target Audience, Advertising Campaigns, Social Media Campaigns, Campaign Management, Target Market, Online Advertising, Digital Advertising, Promotions and Campaigns, Driving engagement, Social Media Marketing, Social Media, Process Improvement

  • Status: Free

    Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Business Process, Process Analysis, Business Process Improvement, Process Improvement, Customer experience improvement, Business Technologies

  • Status: Free Trial

    Banco Interamericano de Desarrollo

    Skills you'll gain: Data Storytelling, Data Visualization, Data Governance, Data Collection, Process Improvement, Data Strategy, Process Mapping, Performance Improvement, Data Visualization Software, Data Management, Agile Project Management, Business Intelligence, Data-Driven Decision-Making, Organizational Effectiveness, Organizational Leadership, Business Leadership, Project Management, Risk Management, Data Analysis, Business Analytics

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Innovation, Forecasting, Strategic Thinking, Corporate Strategy, Strategic Decision-Making, Business Strategy, Organizational Strategy, Trend Analysis, Analysis, Market Opportunities, Organizational Change, Decision Making, Market Dynamics, Business Research, Process Improvement

  • Skills you'll gain: Google Gemini, Google Workspace, Productivity Software, Responsible AI, Generative AI, Gmail, Google Docs, Operational Efficiency, Process Improvement, Performance Improvement

  • Skills you'll gain: Google Gemini, Google Sheets, Google Workspace, Generative AI, Project Management Software, Productivity Software, Operational Efficiency, Process Improvement

  • Skills you'll gain: Google Gemini, Responsible AI, Productivity Software, Google Workspace, Generative AI, Operational Efficiency, Process Improvement, Artificial Intelligence