Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.
The language used throughout the course, in both instruction and assessments.

Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Data Sharing, Virtual Environment, Public Speaking, Communication, Business Communication
Intermediate · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Deductive Reasoning, Critical Thinking, Logical Reasoning, Computational Logic, Analysis, Probability, Sampling (Statistics), Persuasive Communication, Sample Size Determination, Writing, Case Studies, Mathematical Modeling, Scientific Methods, Oral Expression, Correlation Analysis, Communication, Interpersonal Communications, Business Communication, Interactive Learning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Slack (Software), Document Management, Collaborative Software, Team Management, Project Management, Organizational Skills, Productivity Software, File Management, Business Communication, Communication
Beginner · Guided Project · Less Than 2 Hours
Arizona State University
Skills you'll gain: Business Ethics, Sales Presentations, Meeting Facilitation, Graphic Design, English Language, Brainstorming, Negotiation, Purchasing, Verbal Communication Skills, Business Writing, Presentations, Product Planning, Telephone Skills, Business Communication, Advertising, Business Correspondence, Business Planning, Financial Analysis, Communication, Marketing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Negotiation, Active Listening, Verbal Communication Skills, Goal Setting, Rapport Building, Business Communication, Emotional Intelligence, Expectation Management, Adaptability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Product Promotion, Social Media Management, Inventory Control, Inventory Management System, Social Media, Promotional Strategies, Social Media Marketing, Product Knowledge, Marketing, Merchandise Displays, Business Communication
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Responsible AI, Storytelling, Video Production, Email Automation, Google Docs, Google Workspace, Video Editing, Proofreading, Prompt Engineering, Productivity Software, Gmail, Workflow Management, LLM Application, Google Sheets, Generative AI, Writing, Collaboration, Project Management, Business Communication
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
Beginner · Guided Project · Less Than 2 Hours
Google Cloud
Skills you'll gain: Gmail, Google Workspace, Email Security, Business Correspondence, Productivity Software, Organizational Skills, Business Communication, Data Import/Export
Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: Verbal Communication Skills, Oral Expression, Interviewing Skills, Communication, Non-Verbal Communication, Vocabulary, English Language, Presentations, Cultural Diversity, Public Speaking, Business Communication, Grammar, Adaptability
Mixed · Course · 1 - 3 Months

Skills you'll gain: Negotiation, Active Listening, Conflict Management, Business Communication, Goal Setting, Communication, Emotional Intelligence
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Strategies, Facebook, Web Analytics, Marketing Analytics, Social Media Marketing, Online Advertising, Business Marketing, Target Audience, Digital Marketing, Business Communication
Beginner · Guided Project · Less Than 2 Hours