Process Improvement

Process Improvement is a strategic approach in enhancing a company's operations to achieve more efficient results. Coursera's Process Improvement catalogue guides you through the methods of identifying, analyzing, and improving existing business processes to optimize performance, meet best practice standards, or simply improve quality and the user experience. You'll learn the strategies for implementing changes, managing projects, and utilizing tools such as Lean, Six Sigma, and Kaizen. By mastering this skill, you can contribute significantly to reducing costs, increasing throughput, and improving the efficiency and effectiveness of various processes in any organization.
36credentials
4online degrees
137courses

Explore the Process Improvement Course Catalog

  • Status: Free Trial

    Skills you'll gain: Kaizen Methodology, Sprint Planning, Process Improvement, DevOps, User Story, Scalability, Innovation, CI/CD, Continuous Integration, Continuous Deployment, Product Lifecycle Management, Capacity Planning, Organizational Change, Product Development, Key Performance Indicators (KPIs), Prioritization, Scope Management, Dependency Analysis, Maintainability, Cross-Functional Team Leadership

  • Status: Free Trial

    Universidad de los Andes

    Skills you'll gain: Project Risk Management, Crisis Management, Project Controls, Earned Value Management, Project Documentation, Project Performance, Project Management, Process Improvement, Stakeholder Management, Case Studies, Root Cause Analysis, Key Performance Indicators (KPIs), Decision Making

  • Status: Free Trial

    Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Operating Systems, Lifelong Learning

  • Status: Free Trial

    Automatic Data Processing, Inc. (ADP)

    Skills you'll gain: Diversity Training, Workplace inclusivity, Talent Recruitment, Diversity Programs, New Hire Orientations, Process Improvement, Relationship Building, Human Resources, Brand Awareness, Talent Management, Consultative Approaches, Customer experience strategy (CX), Collaboration, Personalized Service, Teamwork, Leadership and Management, Time Management, Decision Making, Communication, Critical Thinking

  • Status: Free Trial

    Skills you'll gain: Process Optimization, Process Improvement, Innovation, Workforce Development, Workforce Planning, Digital Transformation, Technology Strategies, Manufacturing Operations, Emerging Technologies, Organizational Change, Regulatory Requirements, Supply Chain Management, Change Management, Compliance Management, Infrastructure Architecture, Data Security

  • Status: Free Trial

    Skills you'll gain: Sustainable Design, Packaging and Labeling, Human Centered Design, Sustainable Engineering, Sustainable Business, Environmental Regulations, Sustainability Standards, Design Thinking, Product Development, Business Leadership, Waste Minimization, Product Design, Corporate Sustainability, Product Lifecycle Management, Regulatory Requirements, Design Strategies, Logistics, Environment and Resource Management, Design Research, Process Improvement

  • Status: New
    Status: Preview

    IESE Business School

    Skills you'll gain: Operations Management, Process Design, Process Improvement, Business Operations, Operational Efficiency, Workflow Management, Process Management, Performance Improvement, Organizational Strategy, Service Improvement, Inventory Management System, Capacity Management, Resource Utilization, Decision Making

  • Status: Free Trial

    Skills you'll gain: Scaled Agile Framework, Kaizen Methodology, Lean Methodologies, Continuous Improvement Process, Process Improvement, DevOps, Kanban Principles, Scrum (Software Development), Sprint Planning, Sprint Retrospectives, Agile Software Development, Agile Project Management, Continuous Delivery, Scalability, Agile Methodology, Continuous Integration, Continuous Deployment, Organizational Change, Key Performance Indicators (KPIs)

  • Status: Preview

    Skills you'll gain: Six Sigma Methodology, Production Schedule, Quality Management, Operations Management, Production Management, Operational Efficiency, Process Improvement, Quality Control, Decision Making

  • Status: Preview

    Skills you'll gain: Lean Methodologies, Agile Methodology, Agile Product Development, Agile Project Management, Product Improvement, Sprint Planning, Business Process, Process Improvement, Product Development, Sprint Retrospectives, User Story

  • Status: Free Trial

    Skills you'll gain: Workflow Management, AI Product Strategy, Team Management, Generative AI Agents, Productivity Software, Business Process Automation, Artificial Intelligence, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement, Customer Service, System Design and Implementation

  • Status: Free Trial

    Rutgers the State University of New Jersey

    Skills you'll gain: Supply Chain Management, Manufacturing Operations, Operations Management, Business Operations, Inventory Management System, Operational Efficiency, Logistics, Internal Communications, Analysis, Working Capital, Process Improvement, Financial Analysis, Lean Six Sigma, Complex Problem Solving

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