IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

California Institute of the Arts
Skills you'll gain: Photo Editing, Graphic and Visual Design, Layout Design, Design Research, Visual Design, Adobe InDesign, Design, Design Elements And Principles, Storytelling, Digital Publishing, Aesthetics, Color Theory, Creativity, Peer Review
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Education Software and Technology, Learning Management Systems, Collaboration, Digital pedagogy, Discussion Facilitation, Graphical Tools, Test Tools, Content Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Cloud Computing, Virtualization, Network Infrastructure, Microsoft Azure, Firewall, Computer Networking, Digital Transformation, Cybersecurity, Virtual Machines, Network Monitoring, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

University of Pittsburgh
Skills you'll gain: Triage, Mitigation, Crisis Intervention, Emergency Response, Safety and Security, Emergency Medicine, First Aid, Healthcare Ethics, Risk Analysis, Resourcefulness, Adaptability, Cultural Diversity, Water Quality
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Exploratory Data Analysis, Data Wrangling, Statistical Analysis, Data Visualization, IBM Cognos Analytics, Data Manipulation, Data Collection, Data Analysis, Looker (Software), Web Scraping, Data Transformation, Box Plots, Pandas (Python Package), Scatter Plots, Histogram
Advanced · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Data Ethics, Informed Consent, Information Privacy, Personally Identifiable Information, Data Security, Data Governance, Ethical Standards And Conduct, Big Data, Responsible AI, Intellectual Property, Data Analysis, Social Studies, Sampling (Statistics)
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: JSON, jQuery, Javascript and jQuery, Ajax, Debugging, Event-Driven Programming, Javascript, PHP (Scripting Language), Object Oriented Programming (OOP), Data Import/Export, Web Applications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Incident Response, Business Continuity, Disaster Recovery, Security Controls, Configuration Management, Governance, Cybersecurity, Security Management, Computer Security Incident Management, Cyber Attacks, Computer Security Awareness Training, Information Assurance, Data Security, Infrastructure Security, Risk Management Framework, Event Monitoring, Encryption, Role-Based Access Control (RBAC), Authorization (Computing)
Beginner · Specialization · 3 - 6 Months

University of Leeds
Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, White-Box Testing, Unit Testing, Functional Testing, Integration Testing, Software Development Life Cycle, Software Development
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Productivity, Productivity Software, Collaborative Software, Calendar Management, Organizational Skills, Project Management Software, Scheduling, Time Management, Prioritization, Document Management, Workflow Management, Goal Setting, Project Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Web Scraping, Data Transformation, Extract, Transform, Load, Data Manipulation, SQL, Integrated Development Environments, Data Processing, Databases, Application Programming Interface (API), Code Review, Python Programming, Unit Testing, Style Guides
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, Smart Goals, E-Commerce
Beginner · Course · 1 - 4 Weeks