The language used throughout the course, in both instruction and assessments.

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Self Service Technologies, Artificial Intelligence, Data Integration, Change Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management, Technical Management, Project Management Office (PMO), Program Management, Project Controls, Team Performance Management, Leadership, Agile Methodology, Stakeholder Management, Emotional Intelligence, Conflict Management, Business Acumen, Organizational Structure, Portfolio Management, Decision Making, Change Management
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medical Billing and Coding, Denial Management, Patient Registration, Care Management, Revenue Cycle Management, Practice Management, Organizational Change, Change Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Performance Review, Data Management, ICD Coding (ICD-9/ICD-10), Medical Terminology, Human Resource Policies, Payment Processing and Collection, Medical Billing, Patient Safety, Continuous Quality Improvement (CQI), Healthcare Industry Knowledge, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Human Capital, People Management, Leadership and Management, Decision Making, Organizational Structure, Organizational Effectiveness, Organizational Leadership, Employee Performance Management, Team Motivation, Compensation Management, Change Management, Job Analysis, Recruitment, Constructive Feedback
Beginner · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Work Breakdown Structure, Business Writing, Critical Thinking, Cash Management, Team Leadership, Negotiation, Time Management, Planning, Entrepreneurship, Financial Statements, Contract Negotiation, Financial Analysis, Project Schedules, Feasibility Studies, Verbal Communication Skills, Scheduling, Project Management, Staff Management, Finance, Change Management
Beginner · Specialization · 3 - 6 Months

Lecturio
Skills you'll gain: Healthcare Ethics, Nursing Management, Patient-centered Care, Telehealth, Delegation Skills, Health Systems, Nursing Administration, Clinical Leadership, Constructive Feedback, Clinical Nursing, Health Administration, Communication, Accountability, Empathy, Language Competency, Cultural Sensitivity, Active Listening, Clinical Assessment, Change Management, Continuous Quality Improvement (CQI)
Intermediate · Specialization · 3 - 6 Months

CentraleSupélec
Skills you'll gain: Innovation, Change Management, Creative Thinking, Cognitive flexibility, Organizational Change, Strategic Leadership, Leadership Studies, Strategic Planning, Strategic Decision-Making, Business Strategy, Critical Thinking
Mixed · Course · 1 - 3 Months

Skills you'll gain: Statistical Process Controls, Kaizen Methodology, Customer Relationship Management, Six Sigma Methodology, Quality Management, Lean Six Sigma, Lean Methodologies, Quality Management Systems, Continuous Improvement Process, Operational Excellence, Process Improvement, Software Quality Assurance, Quality Control, Supplier Quality Management, Quality Improvement, Brainstorming, Benchmarking, Quality Assurance and Control, Change Management, Organizational Change
Beginner · Specialization · 3 - 6 Months

Dartmouth College
Skills you'll gain: Strategic Leadership, Business Leadership, Leadership, Organizational Leadership, Leadership Development, Strategic Decision-Making, Culture Transformation, Accountability, Strategic Thinking, Organizational Change, Business Strategy, Compensation Management, Change Management, Company, Product, and Service Knowledge, Industrial and Organizational Psychology, Case Studies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Team Motivation, Leadership, Motivational Skills, Organizational Leadership, Accountability, Visionary, Leadership Development, Workplace inclusivity, Decision Making, Communication, Team Building, Executive Presence, Team Leadership, Leadership and Management, Diversity and Inclusion, Cross-Functional Team Leadership
Beginner · Specialization · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Emotional Intelligence, Compassion, Organizational Leadership, Team Leadership, Coaching, Leadership Development, Organizational Change, Personal Development, Leadership, Empathy, Resilience, Self-Awareness, Stress Management, Positivity, Change Management, People Development, Growth Mindedness, Mindfulness, Relationship Building
Beginner · Course · 1 - 3 Months