Study process improvement for optimizing business operations. Learn about Lean, Six Sigma, and continuous improvement methodologies.

Illinois Tech
Skills you'll gain: Process Improvement, Process Management, Business Process, Business Process Management, Process Analysis, Business Process Improvement, Performance Improvement, Quality Improvement, Continuous Improvement Process, Process Mapping, Quality Management, Workflow Management, Operational Excellence, Return On Investment, Change Management, Performance Measurement, Risk Management, Business Technologies, Project Management, Pareto Chart
Build toward a degree
Intermediate · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Process Mapping, Data Collection, Process Improvement, Business Process, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Data Validation, Business Process Modeling, Business Analytics, Operational Performance Management, Gap Analysis, Organizational Strategy, Key Performance Indicators (KPIs), Internet Of Things, Data Integrity
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Process Analysis, Project Management, Project Risk Management, Project Schedules, Process Improvement, Business Process, Continuous Improvement Process, Business Process Improvement, Team Performance Management, Scope Management, Cost Management, Performance Metric, Stakeholder Communications, Business Priorities
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Analysis, Business Process, Business Analysis, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Risk Analysis, Quality Improvement, Process Improvement, Continuous Improvement Process, Process Capability, Business Process, Project Risk Management, Project Management, Root Cause Analysis, Product Design, Team Leadership
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Process Controls, Kaizen Methodology, Customer Relationship Management, Six Sigma Methodology, Quality Management, Lean Six Sigma, Lean Methodologies, Quality Management Systems, Continuous Improvement Process, Operational Excellence, Process Improvement, Software Quality Assurance, Quality Control, Supplier Quality Management, Quality Improvement, Brainstorming, Benchmarking, Quality Assurance and Control, Change Management, Organizational Change
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Organizational Change, Lean Methodologies, Statistical Hypothesis Testing, Organizational Leadership, Quality Management, Process Analysis, Correlation Analysis, Project Scoping, Data-Driven Decision-Making, Root Cause Analysis, Statistical Analysis, Process Improvement, Business Process, Continuous Improvement Process, Sampling (Statistics), Statistical Methods
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Business Process, Continuous Improvement Process, Team Oriented, Statistical Process Controls, Pareto Chart, Statistics, Statistical Methods, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Improvement Process, Process Improvement, Risk Management, Performance Measurement, Quality Management, Process Analysis, Performance Management, Project Management, Process Optimization, Verification And Validation, Requirements Analysis, Project Planning, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Process Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Supply Chain Management, Inventory Management System, Statistical Process Controls, Process Flow Diagrams, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks
Process improvement is the series of actions you take to streamline a task, which makes its completion more efficient and helps to deliver a higher quality end result. This type of approach can be used for any task in life, but it's commonly used by companies trying to reduce costs by cutting waste and increasing the efficiency of workers. The constant focus on improving the processes that go into making a product also means the quality control department and product management teams are typically included.
Learning process improvement can help you advance in a quality control job you already have if you're new to the subject. It can also be included as part of a learning path if you want to become a project manager or process engineer. There are also job opportunities that require knowledge of process improvement, such as process improvement specialists, management positions, and Lean Six Sigma job training specialists. Data analysts and time study professionals also find opportunities to advance through the study of process improvement.
Taking online courses in process improvement on Coursera can help you get started in the field by offering opportunities to engage in learning that has real-world applications. The courses are set up to accommodate your current knowledge level, such as beginner level Six Sigma courses, and there are also more advanced value chain management courses that build on the early process improvement courses. You can earn Professional Certificates to add to your resume or fill in gaps in your knowledge by choosing the courses that fit your needs.
You need to have solid reading and math skills before learning process improvement. You also need analytical skills and you need to be a person who pays close attention to details. If you're new to the topic, you have the option to begin with the fundamentals by taking beginner level Six Sigma courses. From there, you can build on the process improvement foundation and advance to the more complex intermediate and advanced level value chain management and Six Sigma green belt courses.
Online Process Improvement courses offer a convenient and flexible way to enhance your knowledge or learn new Process Improvement skills. Choose from a wide range of Process Improvement courses offered by top universities and industry leaders tailored to various skill levels.
When looking to enhance your workforce's skills in Process Improvement, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.