IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Data Governance, Personally Identifiable Information, Information Privacy, Data Security, General Data Protection Regulation (GDPR), Data Ethics, Data Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Security Strategy, Compliance Management, Regulatory Compliance, Data Integrity, Risk Mitigation, Risk Analysis, Cross-Functional Collaboration, Encryption, Accountability
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Bioinformatics, Data Science, Molecular Biology, Data Analysis, Computer Science, Statistical Analysis, Computational Thinking, Biostatistics, Statistics, Software Engineering, Algorithms, Biology
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Containerization, Docker (Software), Amazon Web Services, Application Deployment, Scenario Testing, Network Troubleshooting, Ubuntu, Cloud Computing Architecture, Command-Line Interface
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Agentic systems, Data Ethics, Discussion Facilitation, Business Ethics, Regulatory Compliance, Artificial Intelligence, Case Studies, AI Workflows, Governance, Predictive Modeling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Power BI, Data Modeling, Data Analysis Expressions (DAX), Data Transformation, Data Manipulation, Data Processing, Big Data, Interactive Data Visualization, Business Intelligence, Data Visualization Software, Data Integration, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Goal Setting, Empathy & Emotional Intelligence, Emotional Intelligence, Smart Goals, Personal Development, Overcoming Obstacles, Productivity, Positive Behavior Support, Optimism, Self-Awareness, Self-Motivation, Growth Mindedness, Cognitive flexibility, Psychology, Creativity, Curiosity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Data Storage Technologies, Cloud Infrastructure, Data Storage, Identity and Access Management, User Accounts, Cloud Security, Solution Architecture
Beginner · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, Context Management, User Interface (UI), Vector Databases, Debugging
Advanced · Course · 1 - 3 Months
Skills you'll gain: Responsible AI, Data Ethics, Data Storytelling, Presentations, Technical Communication, Artificial Intelligence, Stakeholder Communications, Ethical Standards And Conduct, Case Studies, Accountability, Risk Mitigation, Governance, Design, Stakeholder Analysis, Risk Management, Project Documentation
Intermediate · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Multimedia, Content Creation, Photo/Video Production and Technology, Language Learning, Writing, Electronic Media, Oral Comprehension
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, Technical Consulting, Relationship Building, Project Management, Rapport Building, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Systems Thinking, Business Transformation, Digital Transformation, Design Thinking, Customer Analysis, Business Research
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Intellectual Property, Research, Higher Education, Research Methodologies, Research Design, Science and Research, Ethical Standards And Conduct, Student Engagement, Safety and Security
Beginner · Course · 1 - 4 Weeks