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    • People Management

    People Management Courses Online

    Study people management for effective team leadership. Learn about motivation, conflict resolution, and performance management.

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    Explore the People Management Course Catalog

    • Status: New
      New
      Status: Free
      Free
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Architecting AI Solutions – Scalable GenAI Systems

      Skills you'll gain: Generative AI, Scalability, Cloud Computing Architecture, Large Language Modeling, Systems Architecture, Cloud Applications, Cloud-Native Computing, Site Reliability Engineering, Artificial Intelligence and Machine Learning (AI/ML), Threat Modeling, Security Engineering, Containerization, Load Balancing, Docker (Software), System Monitoring, Disaster Recovery, Information Privacy

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      CompTIA Network+ (N10-009) Crash Course

      Skills you'll gain: OSI Models, Networking Hardware, Network Monitoring, Routing Protocols, Network Protocols, Network Troubleshooting, Network Architecture, Network Switches, TCP/IP, Disaster Recovery, Network Security, Cloud Computing, Distributed Denial-Of-Service (DDoS) Attacks, Network Routing, Wireless Networks, General Networking, Computer Networking, Open Shortest Path First (OSPF), Hardening, Network Administration

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Practical Cyber Hacking Skills for Beginners

      Skills you'll gain: Penetration Testing, Network Security, Cyber Security Assessment, Cybersecurity, Cyber Attacks, Incident Response, Firewall, Hardening, Information Systems Security, Application Security, Vulnerability Scanning, Malware Protection, Command-Line Interface, Linux Commands, Network Analysis

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Logging and Monitoring in GC - Português Brasileiro

      Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Event Monitoring, Cloud Management, Performance Tuning, Debugging, Cloud Security, Continuous Monitoring, Cloud Applications, Cloud Computing Architecture, Query Languages, Data Import/Export

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Financial & Technical Skills for Business Success

      Skills you'll gain: Financial Statement Analysis, Blogs, Spreadsheet Software, Income Statement, Data Visualization, Excel Formulas, Financial Accounting, Balance Sheet, Data Analysis, Microsoft Excel, Cash Flows, Registration, Web Servers, Content Creation

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Cómo escribir resumen creativo para proyectos en Mailchimp

      Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Campaign Management, Email Marketing, Advertising Campaigns, Content Marketing, Marketing, Target Audience

      Beginner · Guided Project · Less Than 2 Hours

    • U

      UBITS

      Adelántate a la crisis: elabora el BIA de tu negocio

      Skills you'll gain: Business Continuity, Business Continuity Planning, Risk Analysis, Operational Risk, Business Process, Risk Management, Business Priorities, Process Analysis, Prioritization, Project Documentation, Stakeholder Engagement

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      التصحيح باستخدام Apple XCode: تحقق من وجود أخطاء

      Skills you'll gain: Apple Xcode, Apple iOS, Debugging, iOS Development, Performance Tuning, Mobile Development Tools, Development Environment, Program Development, Application Performance Management, User Interface (UI)

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      End User Security Awareness

      Skills you'll gain: Malware Protection, Computer Security Awareness Training, Security Awareness, Cybersecurity, Threat Detection, Data Security, Personally Identifiable Information, Network Security, Email Security

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Networking Fundamentals & Network Access

      Skills you'll gain: Virtual Local Area Network (VLAN), Wireless Networks, TCP/IP, Network Security, General Networking, Command-Line Interface, Local Area Networks, Network Infrastructure, System Configuration, OSI Models, Network Routing, Network Switches, Computer Networking, Network Protocols

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Mitigating Security Vulnerabilities on GC - Português

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Data Loss Prevention, Threat Management, Cloud Security, Threat Detection, Google Cloud Platform, Application Security, IT Security Architecture, Continuous Monitoring, Malware Protection, Security Controls, Data Security, Personally Identifiable Information, Vulnerability Scanning, Identity and Access Management, Security Management, Information Privacy

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular people management courses

    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • Architecting AI Solutions – Scalable GenAI Systems: Packt
    • CompTIA Network+ (N10-009) Crash Course: Packt
    • Practical Cyber Hacking Skills for Beginners: Packt
    • Logging and Monitoring in GC - Português Brasileiro: Google Cloud
    • Financial & Technical Skills for Business Success: Packt
    • Cómo escribir resumen creativo para proyectos en Mailchimp: Coursera Project Network
    • Adelántate a la crisis: elabora el BIA de tu negocio: UBITS
    • التصحيح باستخدام Apple XCode: تحقق من وجود أخطاء: Coursera Project Network
    • End User Security Awareness: Packt

    Frequently Asked Questions about People Management

    People management is a branch of human resources that examines the behavior of people at work and how it affects the organization. It encompasses talent acquisition, performance management, employee engagement, and training. The core of people management is the ability to communicate with others effectively, which ultimately increases the productivity and efficacy of a group.‎

    Learning people management skills improves your ability to work with other people. This may be in a leadership role or as a team member. You can use many of these skills, like empathy, conflict resolution, and negotiation outside of the workplace.‎

    When you learn principles of people management, you gain important skills, including empathy, negotiation, conflict management, and leadership skills. By understanding key principles of human behavior, you're able to choose the right people for specific teams, communicate with transparency, and build trust with your employees and co-workers. These skills also apply to situations outside of a work environment, and you can use them when interacting with anyone—especially in challenging or difficult conditions.‎

    Typical careers that use people management include human resources jobs like HR manager, benefits administrator, and training coordinator. However, people management skills also factor into other jobs. Anyone who interacts with the public, like teachers, retail workers, and customer service representatives can use people management skills in their daily work. Anyone who oversees or leads other people, such as supervisors and team leaders, also uses people management skills in their roles.‎

    Studying people management is right for you if it aligns with your career goals and interests. For example, learning people management skills is a foundation for individuals considering management positions or team leader roles. It's helpful for those who want to develop specific skills like active listening or negotiation too. Learning about people management is also an interesting activity for people who want to understand their own behavior as well as their colleagues.‎

    Online People Management courses offer a convenient and flexible way to enhance your knowledge or learn new People Management skills. Choose from a wide range of People Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in People Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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