IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Pearson
Skills you'll gain: Endpoint Detection and Response, Threat Management, Cyber Operations, Security Management, Threat Detection, Security Information and Event Management (SIEM), Cyber Threat Hunting, Security Strategy, Incident Response, Automation, Data Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lean Methodologies, Data-Driven Decision-Making, Kaizen Methodology, Process Improvement, Workflow Management, Operational Efficiency, Scaled Agile Framework, Process Mapping, Business Process, Agile Methodology, Sprint Retrospectives, Business Transformation, Business Process Modeling, Value Engineering, Agile Product Development, Continuous Improvement Process, Agile Project Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Management, Site Reliability Engineering, Google Cloud Platform, Cost Management, DevOps, Cloud Computing, Cloud Infrastructure, Operational Excellence, Operational Efficiency, Governance, Sustainable Business, System Monitoring, Customer Support
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Social Media Marketing, Social Media Campaigns, Social Media Content, Social Media, Facebook, Marketing Materials, Advertising, Data Visualization, Graphic Design, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Brainstorming, Meeting Facilitation, Ideation, Creative Thinking, Problem Solving, Collaboration, Team Building, Cognitive flexibility, Creativity, Complex Problem Solving, Critical Thinking, Innovation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Git (Version Control System), GitHub, Version Control, CI/CD, DevOps, Debugging, Continuous Integration, Continuous Deployment, Infrastructure as Code (IaC), Application Security, Development Environment, File Management, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Wireframing, Application Design, Web Design, Collaborative Software, User Interface (UI), Miro AI, Mockups
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Apache Hadoop, Apache Hive, Apache Spark, Big Data, Data Import/Export, Data Integration, Relational Databases, File Systems, Command-Line Interface, Software Installation
Intermediate · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Software Development Life Cycle, Agile Project Management, Collaborative Software, Software Development, System Testing, Acceptance Testing, Test Case, Python Programming, Cloud Management, Computer Science
Beginner · Course · 1 - 3 Months

Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Integration, Data Pipelines, Data Processing, Java, Data Import/Export, Data Transformation, Software Documentation, Data Storage Technologies, Debugging
Mixed · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Workforce Management, Production Process, Digital Transformation, Automation, Social Sciences, Organizational Structure, Socioeconomics, Organizational Change, Trend Analysis, Technology Strategies, World History, Emerging Technologies, Innovation, Demography, Economics
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Wide Area Networks, Network Support, Network Performance Management, Network Administration, System Configuration, System Monitoring, Network Protocols, Network Planning And Design, Telecommunications, Network Routing, Communication Systems, Endpoint Security, Capacity Management, Application Performance Management, Configuration Management, Scalability, Service Management
Beginner · Course · 1 - 3 Months