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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Patient Scheduling & Appointment Management

      Skills you'll gain: Patient Coordination, ChatGPT, Practice Management Software, Technology Roadmaps, Patient Flow, Generative AI, Prompt Engineering, Business Process Automation, Artificial Intelligence, Software As A Service, Patient Registration, Automation, Health Informatics

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Responsible AI for Developers: Interpretability & Transparency - Bahasa Indonesia

      Skills you'll gain: Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Software Visualization, Machine Learning, Technical Communication

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Business Model & Product Pitch

      Skills you'll gain: Business Modeling, Entrepreneurship, Growth Strategies, Price Negotiation, Business Planning, Financial Modeling, Cost Accounting, Product Strategy, Product Development, New Product Development, Business Strategies, Value Propositions, Presentations, Business Metrics, Customer Acquisition Management, Market Analysis, Fundraising

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      B

      Board Infinity

      Effective Code Review Practices

      Skills you'll gain: Test Automation, Test Tools, Code Review, Software Testing, Scripting, CI/CD, Software Technical Review, Test Planning, Maintainability, Test Case, Automation, Scalability

      Advanced · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for end-to-end SDLC - Português Brasileiro

      Skills you'll gain: Software Development Life Cycle, Application Lifecycle Management, Google Cloud Platform, Application Development, Development Testing, Cloud Applications, Generative AI Agents, Test Case, Web Applications, Query Languages, Debugging

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      AI-Augmented Decision-Making for Business Leaders

      Skills you'll gain: Forecasting, Business Leadership, Data Ethics, Strategic Decision-Making, Business Strategy, Leadership, Data-Driven Decision-Making, Artificial Intelligence, Data Storytelling, Business Risk Management, Business Ethics, Decision Making, Organizational Leadership, Technical Communication, Technology Strategies, Culture Transformation, Risk Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Managing Hybrid & AI-Augmented Teams: The Future of Work

      Skills you'll gain: Diversity and Inclusion, Organizational Leadership, Team Leadership, Strategic Leadership, People Management, Leadership, Business Ethics, Innovation, Leadership and Management, Business Leadership, Artificial Intelligence, Virtual Teams, Telecommuting, Communication

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois at Urbana-Champaign

      Business Analytics Graduate Certificate

      Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Descriptive Statistics, Variance Analysis, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • G

      Google Cloud

      Responsible AI: Interpretability & Transparency - Deutsch

      Skills you'll gain: Data Ethics, Data Analysis, Data Science, Analysis, Applied Machine Learning, Data Visualization Software, Artificial Intelligence, Machine Learning, Technical Communication

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - 한국어

      Skills you'll gain: Generative AI, Customer Relationship Management, Workflow Management, Google Cloud Platform, Applied Machine Learning, Big Data, Business Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Predictive Modeling, Python Programming

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Bahasa Indonesia

      Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention

      Beginner · Course · 1 - 4 Weeks

    • U

      University of North Texas

      Bachelor of Science in General Business

      Skills you'll gain: Operations Management, Mediation, Compensation and Benefits, Integrated Marketing Communications, Organizational Change, Event Management, Grammar, Sales Process, Data Mining, Data Visualization, Design Thinking, Global Marketing, Probability & Statistics, Cultural Diversity, Digital Media Strategy, Organizational Leadership, Political Sciences, Social Justice, Music History, Sociology

      Earn a degree

      Degree · 1 - 4 Years

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    In summary, here are 10 of our most popular business communication courses

    • GenAI for Patient Scheduling & Appointment Management : Coursera Instructor Network
    • Responsible AI for Developers: Interpretability & Transparency - Bahasa Indonesia: Google Cloud
    • Business Model & Product Pitch: University of Minnesota
    • Effective Code Review Practices: Board Infinity
    • Gemini for end-to-end SDLC - Português Brasileiro: Google Cloud
    • AI-Augmented Decision-Making for Business Leaders: Coursera Instructor Network
    • Managing Hybrid & AI-Augmented Teams: The Future of Work: Coursera Instructor Network
    • Business Analytics Graduate Certificate: University of Illinois at Urbana-Champaign
    • Responsible AI: Interpretability & Transparency - Deutsch: Google Cloud
    • Work with Gemini Models in BigQuery - 한국어: Google Cloud

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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