IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Business Strategy, Persona Development, Lean Methodologies
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Entrepreneurial Finance, Finance, Entrepreneurship, Capital Markets, Environmental Social And Corporate Governance (ESG), Social Impact, Investments, Return On Investment, Fiscal Management, Financial Management, Stakeholder Engagement, Strategic Partnership, Decision Making, Asset Management, Portfolio Management, Business Strategy, Investment Management, International Finance, Business Management, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, Computer Networking, Network Routers, General Networking, TCP/IP, Networking Hardware, Network Troubleshooting, Network Switches, Local Area Networks, Network Infrastructure, Network Protocols, Network Performance Management, Network Model, Network Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Customer Relationship Management, AI Enablement, Responsible AI, Data Ethics, Artificial Intelligence, Customer Data Management, Business Process Automation, Automation, Analytics, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Ansible, IT Automation, Enterprise Architecture, DevSecOps, CI/CD, Automation, Hardening, Enterprise Security, Devops Tools, Infrastructure as Code (IaC), Patch Management, Cloud Infrastructure, Vulnerability Scanning, Role-Based Access Control (RBAC), Configuration Management, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, AWS Identity and Access Management (IAM), Dashboard, Amazon Web Services, Interactive Data Visualization, Data Visualization Software, Amazon Redshift, Big Data, Cloud Security, Security Controls, Encryption, Applied Machine Learning, Amazon Elastic Compute Cloud, Amazon S3, Key Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: Unreal Engine, Virtual Environment, 3D Assets, Game Design, Visualization (Computer Graphics), Computer Graphics, Animation and Game Design, Storytelling, Layout Design, Design Elements And Principles
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Jupyter, Data Transformation, Logistic Regression, Machine Learning Methods, Health Informatics, Applied Machine Learning, Data Preprocessing, Machine Learning, Model Evaluation, Scikit Learn (Machine Learning Library), Predictive Analytics, Analytics, Classification Algorithms, Pandas (Python Package), Software Installation
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Natural Language Processing, LLM Application, Generative AI, Text Mining, Performance Tuning, Cloud API, Application Development, Application Programming Interface (API), Artificial Intelligence, Systems Integration, Responsible AI, Data Ethics, Internet Of Things, Analysis, Big Data, Analytics, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), Java, Software Development Life Cycle, Program Development, Computer Programming, Development Environment, Software Development, Integrated Development Environments, Command-Line Interface, Linux Commands
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Data Centers, Security Management, Risk Management Framework, Identity and Access Management, Data Storage Technologies
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Threat Detection, MITRE ATT&CK Framework, Application Security, Cybersecurity, Security Controls, Security Strategy, Vulnerability Assessments, Continuous Monitoring, Risk Management Framework, Open Web Application Security Project (OWASP), Software Development Life Cycle, Cloud Security
Intermediate · Course · 1 - 3 Months