IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Email Security, Mobile Security, Network Security, Open Web Application Security Project (OWASP), Threat Detection, TCP/IP, Network Analysis, Network Protocols, Cybersecurity, Application Security, Exploitation techniques, Wireless Networks, Splunk, Information Privacy
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: White-Box Testing, Test Planning, Test Case, Software Testing, Debugging, Functional Testing, Software Documentation, Software Quality Assurance, Development Testing, Test Data, Issue Tracking, Software Technical Review, Quality Assurance, Development Environment, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure DevOps Pipelines, CI/CD, Package and Software Management, Infrastructure as Code (IaC), Azure DevOps, Continuous Delivery, Application Deployment, Continuous Integration, DevOps, Cloud Deployment, Release Management, Software Versioning, Version Control, Microsoft Azure, GitHub, Development Testing, Test Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Devops Tools, Containerization, Docker (Software), Kubernetes, Prometheus (Software), Continuous Integration, DevOps, CI/CD, Jenkins, Application Deployment, Grafana, Application Performance Management, Continuous Deployment, Continuous Delivery, Configuration Management, Microservices, Infrastructure as Code (IaC), YAML, System Monitoring
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Agentic systems, Business Process Automation, Automation, Robotic Process Automation, AI Enablement, Responsible AI, AI Security, Decision Making, Accountability, Data Security
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Change Management, Organizational Change, Business Leadership, Business Transformation, Strategic Leadership, Leadership, Influencing, Corporate Sustainability, Sustainable Development, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Applications, Cloud Deployment, Continuous Deployment, Application Deployment, ASP.NET, Platform As A Service (PaaS), Development Environment, Containerization, Docker (Software), Web Applications, Microsoft Visual Studio, Integrated Development Environments, Scalability
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Anthropic Claude, Prompt Engineering, Multimodal Prompts, Tool Calling, LLM Application, Responsible AI, Agentic Workflows, Human Computer Interaction, Artificial Intelligence, AI Workflows
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Cloud Development, Event-Driven Programming, Cloud Applications, Microservices, C# (Programming Language), Distributed Computing, Cloud Services, Cloud Storage, Real Time Data
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Stored Procedure, Microsoft SQL Servers, Transact-SQL, SQL, Database Development, Procedure Development, Database Management Systems, Query Languages
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Innovation, Education Software and Technology, Digital pedagogy, Creative Thinking, Adult Education, Technology Strategies, Professional Development, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Decision Making, Driving engagement, Behavioral Economics, Human Factors, UI/UX Strategy, User Experience, Persona (User Experience), User Centered Design, User Experience Design, Usability Testing, Psychology, Experimentation, Design Strategies, Trustworthiness, Motivational Skills, Social Skills, Behavioral Management, Product Management, Ethical Standards And Conduct, Digital Marketing
Beginner · Course · 1 - 3 Months