IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Strategic Decision-Making, Business Acumen, Competitive Analysis, Sales Strategy, Strategic Thinking, Business Strategy, Market Trend, Market Analysis, Business Marketing, Financial Acumen, Strategic Marketing, Market Intelligence, Trend Analysis, Leadership, Business, Business Management, Financial Analysis, Marketing Strategies, Business Metrics, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft PowerPoint, Timelines, Product Roadmaps, Microsoft 365, Presentations, Technology Roadmaps, Milestones (Project Management), Project Schedules, Project Management, Business Process Management, Business Communication
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Tool Calling, LLM Application, JSON, Large Language Modeling, Model Deployment, Artificial Intelligence
Beginner · Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Innovation, Entrepreneurship, Team Management, Business Strategy, Organizational Strategy, Program Evaluation, Culture Transformation, New Business Development, Case Studies, Growth Strategies
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Linux, Authentications, Remote Access Systems, Linux Administration, User Accounts, Authorization (Computing), Security Controls, System Configuration, Command-Line Interface, Cryptographic Protocols
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Gemini, Generative AI, Prompt Engineering, Multimodal Prompts, LLM Application, Google Cloud Platform, Application Development, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Leadership Development, Leadership, Organizational Leadership, Leadership and Management, Team Leadership, Business Leadership, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Team Management, Team Building, Organizational Strategy, Coaching, Employee Performance Management, Mentorship, Teamwork, Collaboration, Innovation, Business Strategy, Smart Goals, Adaptability
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Tool Calling, LLM Application, Multimodal Prompts, Prompt Patterns, Prompt Engineering, Large Language Modeling
Beginner · Project · Less Than 2 Hours

Harvard Business Review
Skills you'll gain: Critical Thinking, Plan Execution, Business Strategy, Strategic Decision-Making, Trend Analysis, Strategic Prioritization, Market Trend, Forecasting, Value Propositions, Innovation, Competitive Analysis
Intermediate · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Collaboration, Sustainable Development, Decision Making, Business Transformation, Environmental Issue, Social Impact, Socioeconomics, Systems Thinking, Sustainable Business, Economics, Policy, and Social Studies, Adaptability, Community Development, Cultural Diversity, Governance
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Health Disparities, Social Determinants Of Health, Qualitative Research, Research Methodologies, Social Sciences, Epidemiology, Public Health, Substance Abuse, Infectious Diseases, Quantitative Research, Chronic Diseases, Anthropology, Probability & Statistics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Enterprise Application Management, Project Management, Configuration Management, Change Control, Data Management, End User Training and Support, Data Import/Export
Beginner · Course · 1 - 3 Months