IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Wireless Networks, Mobile Security, Networking Hardware, Hardware Troubleshooting, USB, Computer Hardware, System Configuration, Peripheral Devices, Computer Displays, Data Storage
Intermediate · Course · 1 - 4 Weeks

Sungkyunkwan University
Skills you'll gain: Machine Learning Algorithms, Decision Tree Learning, Classification Algorithms, Unsupervised Learning, Machine Learning, Supervised Learning, Python Programming, Algorithms, Bayesian Statistics, Probability & Statistics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Data Analysis, Advanced Analytics, Analytics, AI Product Strategy, Data Transformation, Predictive Analytics, Data Preprocessing, Machine Learning Algorithms, Responsible AI
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, File Management, Security Requirements Analysis, Issue Tracking, Cloud Storage, Event Monitoring, Technical Communication, Systems Administration
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: AI Orchestration, LLM Application, AI Workflows, OpenAI API, Tool Calling, Retrieval-Augmented Generation, Prompt Engineering, Agentic systems, Data Pipelines
Intermediate · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Workspace, Data Sharing, Collaborative Software, Spreadsheet Software, Gmail, Cloud Computing, Communication
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Timelines, Google Gemini, Calendar Management, Organizational Skills, Scheduling, Google Sheets, Project Management Software, Spreadsheet Software, Social Media Marketing, Content Management
Beginner · Guided Project · Less Than 2 Hours

Eindhoven University of Technology
Skills you'll gain: Human Centered Design, Design Thinking, Research and Design, Design Research, Research, Visual Design, Research Methodologies, Qualitative Research, Case Studies
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Responsible AI, Prompt Engineering, Generative AI, ChatGPT, Education Software and Technology, Design Strategies, Artificial Intelligence, Data Ethics, Content Creation, Professional Development
Beginner · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Sustainable Business, Business Solutions, Business Modeling, Growth Strategies, Strategic Thinking, Innovation, Design, Value Propositions, User Experience, Sales Process, Prototyping, Consumer Behaviour, Customer Insights
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unsupervised Learning, Applied Machine Learning, Plotly, Data Visualization, Machine Learning, Social Sciences, Socioeconomics, Machine Learning Algorithms, Scikit Learn (Machine Learning Library), Exploratory Data Analysis, Data Analysis, Python Programming
Beginner · Guided Project · Less Than 2 Hours