Skills you'll gain: Customer Success Management, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions

Skills you'll gain: Forecasting, Strategic Leadership, Product Roadmaps, Business Strategy, Innovation, Brainstorming, Strategic Communication, Employee Retention, Stakeholder Engagement, Employee Engagement

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Database Design, Data Pipelines, Query Languages, Extract, Transform, Load, OpenAI, Snowflake Schema, Star Schema, Data Warehousing, Data Ethics, Large Language Modeling, Data Infrastructure, Data Architecture, Data Mining, Data Synthesis, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), IBM Cloud

Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Customer Engagement, Predictive Analytics, Customer Insights, Brand Loyalty, Generative AI Agents, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Large Language Modeling, Generative AI, Return On Investment

Skills you'll gain: Financial Data, Financial Analysis, Data Analysis, Real Time Data, Financial Market, Accounting and Finance Software, Securities Trading

Skills you'll gain: Financial Market, Capital Markets, Financial Systems, Securities (Finance), Banking, Financial Policy, Finance, Bank Regulations, Economics, Financial Regulation, Public Administration, Fiscal Management, Commercial Banking

Skills you'll gain: Data Storytelling, Data Visualization, Exploratory Data Analysis, Data Presentation, Data Visualization Software, Data Manipulation, Data Ethics, Tableau Software, Data Analysis, Pandas (Python Package), Data Cleansing, Data Quality, Data Processing, Data Validation, Technical Communication, Data Transformation, Python Programming

Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Marketing Effectiveness, Brand Strategy, Customer experience strategy (CX), Performance Measurement

Skills you'll gain: Scaled Agile Framework, Kanban Principles, Lean Methodologies, Continuous Improvement Process, Scrum (Software Development), Continuous Delivery, Agile Methodology, Sprint Planning, Agile Software Development, DevOps, Sprint Retrospectives, Agile Project Management, Organizational Change, Scalability, Continuous Integration, Performance Metric

Skills you'll gain: Cross-Functional Collaboration, Project Management Software, Workflow Management, Organizational Skills, Project Management, Prioritization

Skills you'll gain: Milestones (Project Management), Goal Setting, Timelines, Project Management Software, Delegation Skills, Project Planning, Project Coordination, Databases, Project Management, Coordinating, Collaborative Software, Team Building, Team Oriented, Prioritization, Content Management

Skills you'll gain: Slack (Software), Document Management, Collaborative Software, Team Management, Project Management, Organizational Skills, Productivity Software, File Management, Business Communication, Communication