Skills you'll gain: LinkedIn, Social Media Marketing, Social Media, Digital Advertising, B2B Sales, Professional Networking, Advertising Campaigns, Social Media Strategy, Marketing Analytics, Video Production, Advertising, Selling Techniques, Content Creation, Target Audience

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication

Skills you'll gain: Business Process Management, IT Management, Business Process Improvement, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Business Technologies, Leadership and Management, Technical Services, Business Intelligence, Business Strategy

Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Reporting, Business Analysis, Data-Driven Decision-Making, Benchmarking, Operational Efficiency, Goal Setting

Skills you'll gain: Blockchain, Digital Assets, Transportation, Supply Chain, and Logistics, Supply Chain, Governance, Supply Chain Management, Business Transformation, FinTech, Business Analysis, Market Opportunities, Competitive Analysis, Interoperability, Strategic Partnership, Emerging Technologies, Logistics, Market Analysis, Leadership, E-Commerce, Cryptography, Proposal Development

Skills you'll gain: Search Engine Marketing, Customer Engagement, Brand Management, Digital Media Strategy, Search Engine Optimization, Target Market, Digital Marketing, Web Analytics and SEO, Digital Advertising, Social Media Strategy, Digital Transformation, Customer Retention, Customer Relationship Building, Content Strategy, Marketing Analytics, Social Media Marketing, Marketing Strategies, Lead Generation, Marketing, Customer Acquisition Management

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Productivity Software, Microsoft 365, Technical Communication

Skills you'll gain: Persuasive Communication, Media Relations, Public Speaking, Oral Expression, Verbal Communication Skills, Corporate Communications, Communication, Storytelling, Sales Presentations, Influencing, Crisis Management, Journalism, Business Communication, Leadership, Presentations, Public Relations, Strategic Communication, Trustworthiness, Interviewing Skills, Media Strategy

Skills you'll gain: Salesforce, Workflow Management, Cloud Services, Request For Quotation (RFQ), Product Planning, Email Marketing, Data Management

Skills you'll gain: Performance Metric, Data Collection, Performance Measurement, Benchmarking, Usability Testing, A/B Testing, Analysis, Data-Driven Decision-Making, Predictive Analytics, Customer Engagement