IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Brand Management, Brand Strategy, Brand Awareness, Branding, Brand Marketing, Brand Loyalty, Marketing Analytics, Marketing Management, Data-Driven Decision-Making, Business Analytics, Sustainable Business, Governance, Stakeholder Engagement, Storytelling, Growth Strategies, Innovation, Customer Engagement, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cryptography, Encryption, Risk Management Framework, Multi-Factor Authentication, Information Systems Security, Cybersecurity, Identity and Access Management, Authentications, Personally Identifiable Information, Security Controls, Threat Management, Data Security, Information Privacy, Network Security, Authorization (Computing)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Statistical Hypothesis Testing, Statistical Methods, Probability & Statistics, Data Ethics, Statistical Analysis, Quantitative Research, Statistical Inference, Statistics, Sample Size Determination, Sampling (Statistics)
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Change Management, Organizational Change, Organizational Strategy, Risk Management, Project Management Life Cycle, Governance, Project Management, Earned Value Management, Cost Management, Team Building, Procurement, Benefits Administration, Project Management Institute (PMI) Methodology, Strategic Planning, Financial Planning, Portfolio Management, Scope Management
Beginner · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Music, Music Performance, Entrepreneurship, Intellectual Property, Digital Transformation, Marketing Communications, Marketing, Business Modeling, Revenue Management, Business Ethics, Event Management, Media Production
Mixed · Course · 1 - 3 Months

Skills you'll gain: Copywriting, User Research, Target Audience, Prompt Engineering, ChatGPT, Writing and Editing, Marketing Materials, Product Knowledge, Value Propositions, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

University of Cape Town
Skills you'll gain: Writing, Culture, Liberal Arts, Editing, Cultural Diversity, Peer Review, Proofreading, Research, Sociology, Style Guides, Creativity, Learning Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Constructive Feedback, Diversity and Inclusion, Communication, Relationship Building, Public Speaking, Proactivity
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Remote Access Systems, Linux, Web Applications, Internet Of Things, Embedded Systems, Application Programming Interface (API), Robotics, Linux Commands, Command-Line Interface, Electronics, Control Systems, Electronic Systems, System Configuration, Python Programming, Hardware Troubleshooting, Software Installation, Peripheral Devices
Mixed · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Mental Health Diseases and Disorders, Trauma Care, Mental Health, Psychiatric Assessments, Psychology, Psychotherapy, Mental and Behavioral Health, Cognitive Behavioral Therapy, Stress Management, Cultural Sensitivity
Beginner · Course · 1 - 3 Months
Skills you'll gain: OS Process Management, Operating Systems, System Programming, Performance Tuning, C (Programming Language), Data Structures, Debugging
Advanced · Course · 1 - 4 Weeks