Understand business process management for optimizing workflows. Learn to design, analyze, and improve business processes for efficiency and effectiveness.

Harvard Business Review
Skills you'll gain: Process Analysis, Project Management, Project Risk Management, Project Schedules, Process Improvement, Business Process, Continuous Improvement Process, Business Process Improvement, Team Performance Management, Scope Management, Cost Management, Performance Metric, Stakeholder Communications, Business Priorities
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Business Process Automation, Automation, Project Management Software, Workflow Management, Process Design, Issue Tracking, Project Management, Project Planning
Intermediate · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Data Ethics, Responsible AI, No-Code Development, Business Process Automation, Data Management, Risk Mitigation, Return On Investment, Process Design, Key Performance Indicators (KPIs), Business Transformation, Data Integration, Business Ethics, Automation, Project Implementation, Performance Measurement, Data Cleansing, Project Management, Business Metrics, Dashboard, Storytelling
Beginner · Course · 1 - 4 Weeks

Khalifa University
Skills you'll gain: Feature Engineering, Responsible AI, Strategic Decision-Making, Data-Driven Decision-Making, Data Ethics, Business Intelligence, Business Analytics, Natural Language Processing, LLM Application, Large Language Modeling, Artificial Intelligence, Predictive Analytics, Advanced Analytics, Data Governance, Predictive Modeling, Systems Integration, Business Strategy, Business Ethics, Workflow Management, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Roadmaps, Backlogs, Stakeholder Communications, Business Analysis, Stakeholder Management, Business Requirements, Project Management Institute (PMI) Methodology, Requirements Analysis, Requirements Management, Release Management, Process Validation, Project Management, Data Validation, Project Planning, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Integration Testing, Middleware, Enterprise Architecture, Data Integration, Business Process Automation, Software Installation, Business Logic, Configuration Management, System Configuration, Data Management, Debugging, Development Testing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Business Process, Service Design, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Business Process Automation, Generative AI Agents, Generative AI, Automation, Performance Measurement, No-Code Development, Responsible AI, Process Optimization, Business Workflow Analysis, MLOps (Machine Learning Operations), System Monitoring, Scalability, Performance Analysis, Performance Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Modeling, Database Design, Extract, Transform, Load, Databases, Data Warehousing, Database Systems, Data Pipelines, Business Intelligence, Data Integrity, Performance Tuning, Data Mart, Data Management, Process Optimization, Data Quality, Data Transformation, SQL, Performance Testing
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Business Process Modeling, Process Optimization, Requirements Management, Process Analysis, Data Modeling, Stakeholder Analysis, Agile Methodology, Requirements Analysis, Business Process, Process Improvement, User Story, Gap Analysis
Beginner · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Negotiation, Event Planning, Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Planning, Proposal Development, Decision Making, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks