IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Generative AI, AI Enablement, Automation, Human Resources, Workforce Management, Artificial Intelligence, Responsible AI, Workforce Planning, Socioeconomics, digital literacy, Data Ethics, Leadership and Management, Change Management
Beginner · Course · 1 - 4 Weeks

Novartis
Skills you'll gain: Drug Development, Pre-Clinical Development, Pharmacology, Laboratory Testing, Biochemical Assays, Pharmaceutical Terminology, Biochemistry, Verification And Validation, Molecular Biology
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Engagement, Marketing Effectiveness, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, AI Personalization, Data Ethics, Marketing Strategies
Intermediate · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Internet Of Things, Telecommunications, Communication Systems, Distributed Computing, Wireless Networks, General Networking, Network Routing, Embedded Software, Network Protocols
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Ruby (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Computer Programming, Programming Principles, Functional Design, Computational Thinking, Software Design Patterns, Theoretical Computer Science, Computer Science, Debugging
Mixed · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Data Storytelling, Automation, Decision Support Systems, User Story, AI Product Strategy, Human Machine Interfaces, Artificial Intelligence, Machine Learning, Data-Driven Decision-Making, Innovation
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Schematic Diagrams, Computer-Aided Design, Production Process, 3D Modeling, 3D Assets, Engineering Design Process, Materials science, Emerging Technologies
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Interviewing Skills, Concision, Public Speaking, Persuasive Communication, Cultural Responsiveness, Business Research, Non-Verbal Communication, Professionalism, Negotiation
Mixed · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Budget Management, Financial Analysis, Financial Forecasting, Small Business Accounting, Accounting, Price Negotiation, Business Planning, Budgeting, Financial Planning, Financial Management, Forecasting, Expense Management, Revenue Management, Goal Setting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Scikit Learn (Machine Learning Library), Classification Algorithms, Applied Machine Learning, Machine Learning Algorithms, Supervised Learning, Random Forest Algorithm, Machine Learning, Unsupervised Learning, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

Erasmus University Rotterdam
Skills you'll gain: Econometrics, Data Collection, Probability & Statistics, Regression Analysis, Survey Creation, Statistics, Quantitative Research, Descriptive Statistics, Data Literacy, Time Series Analysis and Forecasting, Statistical Analysis, Model Evaluation
Beginner · Course · 1 - 3 Months
Skills you'll gain: OS Process Management, Operating Systems, System Programming, Performance Tuning, C (Programming Language), Data Structures, Debugging
Advanced · Course · 1 - 4 Weeks