IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Curriculum Development, Education and Training, Workplace inclusivity, Advocacy, School Counseling, Student Support and Services, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Lifelong Learning, Cultural Responsiveness, Social Justice, Community Development
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Storage, Cloud Platforms, Infrastructure As A Service (IaaS), Data Storage, Middleware, Containerization, Virtualization, Virtual Machines, Cloud Applications, Amazon S3, Platform As A Service (PaaS), Scalability
Intermediate · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Pain Management, Cognitive Behavioral Therapy, Neurology, Chronic Diseases, Stress Management, Empathy, Mental Health, Physical Therapy, Psychology, Patient Education and Support, Mindfulness, Mental Health Therapies, Emotional Intelligence, Patient Evaluation
Mixed · Course · 1 - 3 Months

Siemens
Skills you'll gain: Safety Standards, Robotics, Electrical Safety, Mechanical Design, Automation, Control Systems, Manufacturing and Production, Performance Testing, Human Machine Interfaces, Computer Programming, Programming Principles
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Cryptography, Cybersecurity, Encryption, Public Key Cryptography Standards (PKCS), Brute-force attacks, Data Integrity
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Personal Development, Resilience, Decision Making, Self-Awareness, Problem Solving, Emotional Intelligence, Industrial and Organizational Psychology, Stress Management, Leadership, Neurology, Human Learning, Learning Strategies, Psychology, Life Sciences, Anatomy, Business, Physiology
Build toward a degree
Beginner · Course · 1 - 3 Months

KodeKloud
Skills you'll gain: Ansible, YAML, IT Automation, Infrastructure as Code (IaC), Devops Tools, Shell Script, Configuration Management, Virtual Machines
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Professional Networking, Business Leadership, Professional Development, Brand Awareness, Return On Investment, Leadership, Personal Attributes, Emotional Intelligence, Influencing, Assertiveness, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Cultural Diversity, Community Development, Cultural Responsiveness, Culture, European History, Social Studies, World History, Art History, Economic Development, Ancient History, International Relations, Policty Analysis, Research, and Development, Political Sciences
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Big Data, Apache Spark, Apache Hadoop, Apache Mahout, Distributed Computing, Data Storage, Data Processing, NoSQL, Apache Kafka, Real Time Data, Cloud Computing, Databases, Analytics, Deep Learning, Scalability, Machine Learning Algorithms, Graph Theory, Machine Learning
Mixed · Course · 1 - 3 Months