IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Analysis, Organizational Change, Conflict Management, Business Relationship Management, Relationship Management, Change Management, Communication Strategies, Needs Assessment, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Relational Databases, Databases, SQL, Big Data, Database Systems, NoSQL, Operational Databases, Data Warehousing, Data Management, Virtual Machines, Data Storage, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Applied Machine Learning, Predictive Modeling, Microsoft Azure, No-Code Development, Machine Learning, Data Preprocessing, Cloud Deployment, Feature Engineering, Model Evaluation, Data Science, Data Analysis, Classification Algorithms
Beginner · Guided Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: Intellectual Property, Case Law, Case Studies, Law, Regulation, and Compliance, Creativity, Commercial Laws
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Materials science, Failure Analysis, Semiconductors, Manufacturing Processes, Structural Analysis, Mechanical Engineering, Chemical Engineering, Chemistry, Thermal Management, Engineering, Laboratory Testing, Physical Science, Physics, Engineering Analysis, Reliability, Engineering Calculations
Beginner · Specialization · 3 - 6 Months

Georgia Institute of Technology
Skills you'll gain: Materials science, Informatics, Data Science, Data Mining, Data Integration, Data-Driven Decision-Making, Data Processing, Systems Design, Big Data, Structural Analysis, Statistics
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Cloud Storage, Version Control, Encryption, Data Storage, Data Encryption Standard
Beginner · Guided Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: Object Oriented Design, Java, Object Oriented Programming (OOP), Unit Testing, Java Programming, Application Development, Data Structures, Software Testing, Programming Principles, Test Driven Development (TDD), Computer Programming
Beginner · Course · 1 - 4 Weeks

École Nationale des Ponts et Chaussées
Skills you'll gain: Petroleum Industry, Sustainable Engineering, Environmental Engineering, Oil and Gas, Environment Health And Safety, Construction Engineering, Civil Engineering, Occupational Safety and Health Administration (OSHA), Safety Assurance, Transportation Operations, Sustainable Design, Energy and Utilities, Materials science, Construction, Chemical Engineering, Technical Standard, Chemistry, Production Process, Performance Testing, Manufacturing Processes
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Literacy, Process Mapping, Data Ethics, Data Presentation, Data-Driven Decision-Making, Data Collection, Process Improvement, Data Visualization Software, Business Process, Business Analytics, Tableau Software, Analytics, Data Analysis, Root Cause Analysis, Minitab, Lean Methodologies, Six Sigma Methodology, Process Analysis
Beginner · Specialization · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Wireless Networks, Network Architecture, Network Planning And Design, Virtual Networking, Network Security, Emerging Technologies, Communication Systems, Cloud Services, Network Protocols, Telecommunications, Interoperability, Authentications, Encryption, Authorization (Computing)
Intermediate · Course · 1 - 3 Months