IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Diagram Design, Data Import/Export, Collaborative Software, Technical Documentation, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Budgeting, Cost Management, Operating Budget, Financial Management, Accounting and Finance Software, Financial Forecasting, Financial Acumen, Cash Flow Forecasting, Revenue Forecasting, Variance Analysis, Profit and Loss (P&L) Management, Consolidation, Financial Analysis, Expense Management, Business Acumen, Strategic Decision-Making, Data-Driven Decision-Making, Trend Analysis, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks
University of Glasgow
Skills you'll gain: Model Evaluation, Data Ethics, AI Security, Responsible AI, Healthcare Ethics, Machine Learning, Deep Learning, Information Privacy, Decision Support Systems, Health Informatics, Predictive Modeling, Artificial Intelligence, Human Centered Design, Data Security
Intermediate · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Social Media Management, Information Privacy, Computer Security Awareness Training, Cybersecurity, Information Technology, Malware Protection, Online Advertising, Social Media, Digital Marketing, Personally Identifiable Information, Security Awareness, Digital Content, E-Commerce, Web Content, Professional Networking
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: IT Management, Technical Management, Risk Management, Project Management, Internal Communications, Data Ethics, Responsible AI, Generative AI, Case Studies, Innovation, Decision Making
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Database Design, Relational Databases, SQL, Database Management, Query Languages, Database Development, Database Systems, Data Management, Databases, Data Integrity, Oracle Databases, Data Modeling, Data Analysis, Data Manipulation, Data Structures, User Accounts
Intermediate · Specialization · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Computer Hardware, Computer Architecture, Networking Hardware, Hardware Architecture, Computer Systems, Information Technology, Data Storage, Facility Repair And Maintenance, Computer Networking, Peripheral Devices, Wireless Networks, Computer Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Health Technology, Health Informatics, Health Care Administration, Health Information Management, Telehealth, Medical Devices, Electronic Medical Record, Computerized Physician Order Entry, Clinical Documentation, Interoperability, Patient-centered Care, Emerging Technologies, Innovation
Intermediate · Course · 3 - 6 Months

University of California, Davis
Skills you'll gain: Fundraising, Campaign Management, Direct Marketing, Customer Relationship Building, Target Audience, Email Marketing, Telemarketing, Lead Generation, Event Management, Data-Driven Decision-Making, Communication Strategies
Beginner · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Instructional Strategies, Student Support and Services, Educational Materials, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children
Beginner · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, LLM Application, Vector Databases, Generative AI Agents, Tool Calling, Embeddings, Retrieval-Augmented Generation, Prompt Patterns, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Agentic systems, Large Language Modeling, TypeScript, Responsible AI, Software Development, Real Time Data, Web Scraping, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks