IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Demand Planning, Procurement, Supplier Relationship Management, Supply Chain, Supply Chain Planning, Operational Efficiency, Customer Demand Planning, Supply Chain Management, Presentations, Operations, Logistics, Transportation Management, Forecasting, Inventory and Warehousing, Cost Reduction, Decision Making
Mixed · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, R Programming, Statistical Analysis, Model Evaluation, Data Analysis, Data Visualization, Mathematical Modeling, Statistical Modeling, Correlation Analysis, Probability & Statistics, Descriptive Statistics, Statistical Inference, Software Installation
Intermediate · Course · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: Professional Networking, LinkedIn, Instagram, Writing, Concision, Social Media, Grammar, Business Writing, English Language, Branding, Vocabulary
Mixed · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Ancient History, World History, European History, Cultural Diversity, Art History, Liberal Arts, Storytelling, Higher Education
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Customer experience improvement, Process Mapping, Statistics, Statistical Analysis, Stakeholder Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Data Ethics, Responsible AI, Computational Thinking, Design Thinking, Artificial Intelligence, Creativity, Ethical Standards And Conduct, Artificial Intelligence and Machine Learning (AI/ML), Data Literacy, Digital pedagogy, Data-Driven Decision-Making, Machine Learning, Data Quality, Computer Science, Computer Programming, Algorithms
Beginner · Course · 1 - 3 Months

Princeton University
Skills you'll gain: Programming Principles, Computer Programming, Object Oriented Programming (OOP), Performance Tuning, Data Structures, Java Programming, Java, Program Development, File I/O, Computational Thinking, Computer Science, Algorithms, Animations, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Data Manipulation, Email Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, UI Components, Test Automation, Context Management, Excel Macros, Data Cleansing, Network Protocols, Data Import/Export, Software Development Tools, Data Management, Unstructured Data, Data Flow Diagrams (DFDs), Application Deployment, Programming Principles
Beginner · Specialization · 3 - 6 Months

University of Toronto
Skills you'll gain: Resilience, Mental Health, Stress Management, Compassion, Emotional Intelligence, Mindfulness, Crisis Intervention, Self-Awareness, Behavioral Health, Mental Health Therapies, Positive Behavior Support
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Front-End Web Development, Web Design and Development, Web Development, Web Development Tools, Web Applications, Web Content, Integrated Development Environments
Beginner · Guided Project · Less Than 2 Hours

Northwestern University
Skills you'll gain: Robotics, Engineering, Mechanics, Mathematical Modeling, Simulation and Simulation Software, Matlab, Computer Programming Tools, Physics, Angular
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Education and Training, Adaptive Equipment, Hypertext Markup Language (HTML), Instructional Design, Visual Impairment Education, Law, Regulation, and Compliance, Microsoft Office, Advocacy
Beginner · Course · 1 - 3 Months