IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Biostatistics, Statistical Visualization, Epidemiology, Quantitative Research, Descriptive Statistics, Probability & Statistics, Statistical Methods, Probability Distribution, Statistics, Public Health, Sample Size Determination
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Ancient History, World History, European History, Cultural Diversity, Art History, Liberal Arts, Storytelling, Higher Education
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: AI Personalization, Model Evaluation, Machine Learning Algorithms, Taxonomy, Decision Support Systems, Business Metrics, Applied Machine Learning, Machine Learning, Dimensionality Reduction, Performance Metric, Spreadsheet Software, Data Collection, Performance Measurement, Benchmarking, Data Validation, Exploratory Data Analysis, A/B Testing, Analysis, Predictive Analytics, Predictive Modeling
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Professional Networking, SAP Applications, Workforce Development, Company, Product, and Service Knowledge, Enterprise Resource Planning, Interviewing Skills, Goal Setting, Training Programs
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Customer experience improvement, Process Mapping, Statistics, Statistical Analysis, Stakeholder Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Robotics, Engineering, Mechanics, Mathematical Modeling, Simulation and Simulation Software, Matlab, Computer Programming Tools, Physics, Angular
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Education and Training, Adaptive Equipment, Hypertext Markup Language (HTML), Instructional Design, Visual Impairment Education, Law, Regulation, and Compliance, Microsoft Office, Advocacy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Authentications, Incident Response, MITRE ATT&CK Framework, Security Controls, Cryptography, Malware Protection, Threat Modeling, Endpoint Security, Key Management, Authorization (Computing), Public Key Infrastructure, Vulnerability Assessments, Risk Management, Network Security, Application Security, Business Continuity Planning, Asset Management, Cloud Security, OSI Models, Continuous Monitoring
Beginner · Specialization · 3 - 6 Months

University of Glasgow
Skills you'll gain: 3D Modeling, 3D Assets, Scientific Visualization, Biomedical Engineering, Medical Terminology, Augmented and Virtual Reality (AR/VR), Anatomy, Animations, Virtual Environment, Image Analysis, Physiology, Biology, Medical Imaging
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Child Development, Childhood Education and Development, Working With Children, Teaching, Family Support, Parent Communication, Cultural Diversity, Diversity Awareness, Classroom Management, Behavior Management, Positive Behavior Support, Curriculum Development, Policy Development, Rapport Building, Creativity, Data Collection, Communication
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Infectious Diseases, Social Determinants Of Health, Public Health, Epidemiology, Patient-centered Care, Microbiology, Pathology, Infection Control, Immunology, Preventative Care, Clinical Assessment
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Financial Modeling, Market Data, Financial Analysis, Cash Flows, Loans, Financial Statements, Finance, Portfolio Risk, Risk Management, General Finance, Portfolio Management, Business Valuation, Corporate Finance, Capital Budgeting, Securities (Finance), Mortgage Loans, Risk Analysis, Equities, Investments, Microsoft Excel
Beginner · Specialization · 3 - 6 Months