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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Explore the IT Support Course Catalog

    • Status: Preview
      Preview
      U

      University of Michigan

      Problem Solving Using Computational Thinking

      Skills you'll gain: Computational Thinking, Programming Principles, Problem Solving, Computer Science, Disaster Recovery, Algorithms, Computer Programming, Design Thinking, Simulations

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Development of Secure Embedded Systems

      Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Embedded Software, Internet Of Things, Cryptography, Operating Systems, Security Requirements Analysis, Network Architecture, Network Security, Cybersecurity, Web Services, Encryption, Network Protocols, Public Key Cryptography Standards (PKCS), Computer Networking, Computer Programming, System Requirements, Software Engineering, C (Programming Language), System Design and Implementation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Good with Words: Speaking and Presenting

      Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Communication Strategies, Presentations, Ingenuity, Interpersonal Communications, Rapport Building, Constructive Feedback, Social Skills, Empathy, Professionalism, Active Listening, Optimism, Creativity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      324 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      K

      Kennesaw State University

      Writing Professional Email and Memos (Project-Centered Course)

      Skills you'll gain: Peer Review, Grammar, Business Writing, Business Correspondence, Writing, Writing and Editing, Editing, Proofreading, Concision, Taking Meeting Minutes, Professionalism, Business Communication, Report Writing, Administrative Support and Clerical Tasks, Target Audience, Communication, Constructive Feedback

      4.3
      Rating, 4.3 out of 5 stars
      ·
      453 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Introduction to Economic Theories

      Skills you'll gain: Consumer Behaviour, Market Dynamics, Financial Market, Financial Systems, Economics, Economic Development, Market Analysis, Tax, Economics, Policy, and Social Studies, Public Policies, Environmental Issue, Social Sciences, Socioeconomics, Supply And Demand, Behavioral Economics, Decision Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      366 reviews

      Beginner · Course · 1 - 3 Months

    • A

      Amazon Web Services

      Skills and Best Practices for Cloud Support Associates

      Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Columbia University

      Introduction to Financial Engineering and Risk Management

      Skills you'll gain: Financial Market, Securities (Finance), Derivatives, Financial Systems, Actuarial Science, Mathematical Modeling, Applied Mathematics, Financial Trading, Capital Markets, Financial Services, Securities Trading, Futures Exchange, Equities, Finance, Financial Modeling, Market Liquidity, Risk Modeling, Probability, Risk Management, Portfolio Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      294 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Commonwealth Education Trust

      Foundations of Teaching for Learning: Curriculum

      Skills you'll gain: Curriculum Development, Teaching, Education and Training, Instructional and Curriculum Design, Course Development, Instructional Strategies, Pedagogy, Student-Centred Learning, Collaboration, Learning Theory, Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      504 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Michigan

      Instructional Methods in Health Professions Education

      Skills you'll gain: Instructional Design, Adult Learning Principles, Teaching, Education Software and Technology, Patient Education And Counseling, Learning Theory, Learning Styles, Creativity, Decision Making, Technology Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      523 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      É

      École Nationale des Ponts et Chaussées

      The hidden value – Lean in manufacturing and services

      Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      820 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Federal Taxation I: Individuals, Employees, and Sole Proprietors

      Skills you'll gain: Tax Returns, Tax Preparation, Income Tax, Payroll Tax, Tax, Tax Compliance, Tax Laws, Expense Management

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      699 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      404 reviews

      Beginner · Professional Certificate · 3 - 6 Months

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    1…969798…486

    In summary, here are 10 of our most popular it support courses

    • Problem Solving Using Computational Thinking: University of Michigan
    • Development of Secure Embedded Systems: EIT Digital
    • Good with Words: Speaking and Presenting: University of Michigan
    • Writing Professional Email and Memos (Project-Centered Course): Kennesaw State University
    • Introduction to Economic Theories: Erasmus University Rotterdam
    • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
    • Introduction to Financial Engineering and Risk Management: Columbia University
    • Foundations of Teaching for Learning: Curriculum: Commonwealth Education Trust
    • Instructional Methods in Health Professions Education: University of Michigan
    • The hidden value – Lean in manufacturing and services: École Nationale des Ponts et Chaussées

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