How do I learn sales skills?

Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.

What skills can I learn in sales courses?

Sales courses typically cover a comprehensive range of essential skills including: Sales strategies and techniques Negotiation skills Customer relationship management (CRM) systems and their application Understanding and analyzing sales performance metrics Digital selling and social media tools Lead generation and conversion tactics B2B sales and account management Communication and presentation skills

Do I need prior experience in sales to start these courses?

No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels: Beginners can start with the basics of sales principles and simple sales techniques. Intermediate learners can focus on developing complex negotiation skills and managing customer relationships. Advanced professionals can refine their strategic sales planning and leadership in sales management.

What sales certifications and credentials are available?

Sales courses on Coursera offer a variety of credential options: Professional certificates that demonstrate sales techniques Specialized course certificates in areas such as digital selling or sales operations Partner certificates from leading organizations and schools These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.

What career opportunities are available with skills in sales?

Skills in sales can open doors to a wide range of roles within various industries including: Sales Representative Sales Manager Account Executive Business Development Manager Customer Success Manager Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.

Are there free sales courses or certifications available on Coursera?

Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.

Top Sales Courses - Learn Sales Online

Find the Best Sales Course for Your Goals

Knowledge Accelerators
Customer Service Fundamentals
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication
4.8
Rating, 4.8 out of 5 stars
1.8K reviews
Beginner · Course · 1 - 4 Weeks
Status: Free
Pontificia Universidad Católica de Chile
Gestión Empresarial Exitosa para Pymes
Skills you'll gain: People Management, Entrepreneurship, Accounting, Financial Management, Business Management, Team Management, Value Propositions, Marketing, Customer experience strategy (CX), Financial Statement Analysis, Sales Management, Business Marketing, Business Planning, Innovation, Recruitment
4.8
Rating, 4.8 out of 5 stars
5.3K reviews
Mixed · Course · 1 - 3 Months
Georgia Institute of Technology
Speak English Professionally: In Person, Online & On the Phone
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
4.7
Rating, 4.7 out of 5 stars
10K reviews
Mixed · Course · 1 - 3 Months
Fundação Instituto de Administração
Strategic Sales Management Final Project
Skills you'll gain: Sales Strategy, Sales Management, Sales Process, Sales Enablement, Strategic Marketing, B2B Sales, Analysis, Business Analysis, Competitive Analysis, Customer Relationship Management, Market Analysis, Peer Review
4.5
Rating, 4.5 out of 5 stars
30 reviews
Intermediate · Course · 1 - 4 Weeks
Status: New
IBM
Generative AI for Customer Support
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Customer experience improvement, Technical Support and Services, Procedure Development, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Customer Insights, User Feedback, Business Ethics, Language Interpretation, Translation, and Studies, Automation, Image Analysis
4.7
Rating, 4.7 out of 5 stars
6.3K reviews
Intermediate · Specialization · 1 - 3 Months
Status: New
Zoho Corporation
Fundamental Sales Concepts — An Overview
Skills you'll gain: Sales Management, Selling Techniques, Customer Relationship Management, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Process, Sales Strategy, Sales, Customer Relationship Building, Sales Pipelines, B2B Sales
Beginner · Course · 1 - 3 Months
Status: New
UBITS
Sales mindset y análisis de mercado
Skills you'll gain: Benchmarking, Sales Strategy, Business Development, New Business Development, Market Research, Sales, Change Management, Innovation, Business Marketing, Market Analysis, Consumer Behaviour, Competitive Analysis, Target Market, Business Strategies
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Financial Accounting: Foundations
Skills you'll gain: Revenue Recognition, Financial Statements, Accrual Accounting, Financial Accounting, Bookkeeping, Income Statement, Balance Sheet, Generally Accepted Accounting Principles (GAAP), Accounts Receivable, Inventory Accounting, Cash Flows
Build toward a degree
4.7
Rating, 4.7 out of 5 stars
4.5K reviews
Beginner · Course · 1 - 3 Months
Status: New
Coursera Project Network
Dynamic Dashboards with Tableau: Advanced Sales Analysis
Skills you'll gain: Dashboard, Data Visualization, Interactive Data Visualization, Data Presentation, Tableau Software, Data Visualization Software, Exploratory Data Analysis, Data Analysis
Intermediate · Guided Project · Less Than 2 Hours
Coursera Project Network
Analyze Sales Data with LibreOffice Base Queries
Skills you'll gain: Customer Analysis, Regional Sales, Sales, Data Analysis Software, Query Languages, Trend Analysis, Databases, Customer Insights, Performance Analysis, Market Opportunities, Product Assortment
Intermediate · Guided Project · Less Than 2 Hours
American Council on Exercise
Personal Training: Sales and Client Retention
Skills you'll gain: Selling Techniques, Sales, Customer Retention, Sales Prospecting, Consultative Selling, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Professional Development, Customer Engagement, Business Metrics, Coaching, Goal Setting
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Developing Data Products
Skills you'll gain: Shiny (R Package), Rmarkdown, Leaflet (Software), Plotly, Interactive Data Visualization, Data Visualization, Data Presentation, Data Visualization Software, R Programming, Statistical Reporting, User Interface (UI), Web Applications, Hypertext Markup Language (HTML), GitHub, Package and Software Management
4.6
Rating, 4.6 out of 5 stars
2.3K reviews
Mixed · Course · 1 - 3 Months