IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Packt
Skills you'll gain: Cloud Computing, Cloud Computing Architecture, Cloud Services, Threat Modeling, Application Security, Network Security, Infrastructure As A Service (IaaS), Enterprise Architecture, Platform As A Service (PaaS), Identity and Access Management, Disaster Recovery
Intermediate · Course · 3 - 6 Months

LearnKartS
Skills you'll gain: Cloud Computing Architecture, Identity and Access Management, Cloud Infrastructure, AWS Identity and Access Management (IAM), Virtual Machines, Cloud Security, Virtualization, Cloud Computing, Cloud Deployment, Cloud Platforms, Authorization (Computing), Cloud Services, Role-Based Access Control (RBAC), User Provisioning, Threat Management, Authentications, Multi-Factor Authentication, Threat Detection, Scalability, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Project Finance, Risk Analysis, Capital Budgeting, Financial Analysis, Private Equity, Credit Risk, Risk Management, Investments, Finance, Contract Management, Banking
Mixed · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Digital pedagogy, Collaborative Software, Education Software and Technology, digital literacy, Emerging Technologies, Innovation
Mixed · Course · 1 - 4 Weeks
University of California, Santa Cruz
Skills you'll gain: Programming Principles, Pseudocode
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Product Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, Case Studies, User Feedback, Product Testing, Customer Insights
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Agile Project Management, Agile Software Development, Agile Methodology, Sprint Retrospectives, Project Controls, Project Scoping, Project Management Life Cycle, Sprint Planning, Project Management, User Story, Project Documentation, Scope Management, Change Control, Waterfall Methodology, Lean Methodologies, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Embedded Systems, System Programming, Cross Platform Development, Hardware Architecture, Peripheral Devices, Performance Tuning, Software Design, Real Time Data, Technical Design, C (Programming Language), Debugging, System Configuration, Maintainability, Scalability, Data Mapping
Advanced · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Computer Architecture, Hardware Architecture, System Design and Implementation, Embedded Systems, Application Specific Integrated Circuits, Digital Design, Design Software, Computer Hardware, Verification And Validation, Simulations
Intermediate · Course · 1 - 3 Months

Samsung
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks

Alberta Machine Intelligence Institute
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Generative Model Architectures, Large Language Modeling, ChatGPT, OpenAI API, Open Source Technology, Responsible AI, Embeddings, Artificial Intelligence, Data Ethics, Natural Language Processing, Information Privacy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Encryption, Identity and Access Management, Public Key Infrastructure, Endpoint Security, Cryptography, Network Security, Cybersecurity, Threat Detection, Data Security, Cryptographic Protocols, Cyber Attacks, Advanced Encryption Standard (AES), Secure Coding, Firewall, Application Security, Penetration Testing, Cyber Security Assessment, Computer Security Awareness Training, Cyber Security Strategy, Computer Security Incident Management
Beginner · Specialization · 3 - 6 Months