• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
Log In
Join for Free
Coursera
  • Browse
  • Service Management

Results for "service management"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Management, Clustering, and Lifecycle Management

    Skills you'll gain: Virtual Machines, VMware ESX Servers, Virtualization, Capacity Management, Patch Management, Configuration Management, System Monitoring, Data Storage Technologies, Data Migration, Disaster Recovery

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Effective Service Innovation by Design in Hotel Management

    Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

    4.4
    Rating, 4.4 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    What Are Service-Level Agreements (SLAs)?

    Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

    3.8
    Rating, 3.8 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Planning, Auditing and Maintaining Enterprise Systems

    Skills you'll gain: Contingency Planning, Disaster Recovery, Business Continuity Planning, Enterprise Application Management, Security Management, IT Management, System Monitoring, System Implementation, Cyber Security Policies, Enterprise Security, Compliance Auditing, Security Strategy, Systems Administration, Operating System Administration, Governance, Security Controls, Organizational Strategy, Patch Management, Continuous Monitoring, Information Systems Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    229 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Mastering VMware Automation and Cloud Management Skills

    Skills you'll gain: Hybrid Cloud Computing, VMware ESX Servers, Cloud Management, Virtual Machines, Cloud Infrastructure, Virtualization and Virtual Machines, IT Automation, Cloud Computing, Windows PowerShell, Automation, Scripting, System Support, Performance Tuning, Application Programming Interface (API), System Monitoring, Restful API

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Core Apple Device Admin: iOS, macOS, & MDM Essentials

    Skills you'll gain: Apple software proficiency, Knowledge of Apple Software, Apple Hardware proficiency, Operating System Administration, Knowledge of Apple Hardware, Servers, Software Installation

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Governance and Management of IT

    Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Risk Management Framework, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Quality Monitoring, Auditing, Information Technology Infrastructure Library, Risk Management, Business Priorities, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management, Capacity Management, Staff Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Management and Governance

    Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Cloud Management, Infrastructure as Code (IaC), Amazon S3, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Multi-Tenant Cloud Environments, System Monitoring, Configuration Management, Performance Tuning, Security Controls

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of North Texas

    Management Foundations in the Hospitality Industry

    Skills you'll gain: Hospitality Management, Hospitality, Employee Training, Human Resources Management and Planning, Performance Appraisal, Leadership and Management, Team Motivation, Training Programs, Human Resources, Customer experience improvement, Recruitment, Employee Performance Management, Human Resource Strategy, Legal Risk, Employee Onboarding, Talent Acquisition, Job Analysis, Interviewing Skills

    4.4
    Rating, 4.4 out of 5 stars
    ·
    83 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Hands-on with SCCM

    Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Microsoft Servers, Configuration Management, Microsoft Windows, Operating Systems, System Support, Package and Software Management, SQL Server Reporting Services, Network Troubleshooting, Hyper-V, Enterprise Architecture, IT Infrastructure

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Managing Hybrid Storage, File Services and Network

    Skills you'll gain: Windows Servers, Active Directory, Remote Access Systems, Virtual Private Networks (VPN), Network Security, Microsoft Azure, Dynamic Host Configuration Protocol (DHCP), Microsoft Windows, Hybrid Cloud Computing, Data Storage Technologies, Network Administration, Cloud Storage, Wide Area Networks, File Management, File Systems, TCP/IP, System Configuration

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Security, Management and Governance

    Skills you'll gain: AWS Kinesis, Amazon CloudWatch, AWS Identity and Access Management (IAM), Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Amazon S3, Authentications, Identity and Access Management, AWS CloudFormation, Key Management, Microservices, Real Time Data, Encryption, Multi-Factor Authentication

    Intermediate · Course · 1 - 4 Weeks

Searches related to service management

itsm foundations: optimizing it service management
it service management: career guide
itil v4 introduction to service management concept
introduction to service innovation and management
itil v4 details of four dimensions of service management
engaging in service innovation and management
network configuration, network services, & system management
effective service innovation by design in hotel management
1…678…834

In summary, here are 10 of our most popular service management courses

  • Advanced Management, Clustering, and Lifecycle Management: Packt
  • Effective Service Innovation by Design in Hotel Management : Starweaver
  • What Are Service-Level Agreements (SLAs)?: Coursera
  • Planning, Auditing and Maintaining Enterprise Systems: University of Colorado System
  • Mastering VMware Automation and Cloud Management Skills: Board Infinity
  • Core Apple Device Admin: iOS, macOS, & MDM Essentials: Packt
  • Governance and Management of IT: Packt
  • AWS: Management and Governance: Whizlabs
  • Management Foundations in the Hospitality Industry: University of North Texas
  • Hands-on with SCCM: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok